Yisel Guifarro
Deerfield Beach,FL
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
The Cove And Waterfront Tiki Bar
11.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Hostess
Tijuanas Taxi Co
06.2021 - 09.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Andrews High School
Pompano Beach, FLSkills
- Interactive Communication Skills
- Table Setting Arrangements
- Active Listening and Communication
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Hostess
The Cove And Waterfront Tiki Bar
11.2022 - 06.2023
Hostess
Tijuanas Taxi Co
06.2021 - 09.2021
Andrews High School
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