Carmelia Green
Cleveland
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Hyatt Hotels Corp
Cleveland
02.2020 - 07.2022
- Accurately recorded orders on cash register and point-of-sale system.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
Server
A Taste Of Excellence Catering
Strongsville
04.2017 - 08.2019
- Accurately recorded orders on cash register and point-of-sale system.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Garnished dishes and beverages to serve visually appealing menu items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees to perform duties.
Cashier
Walmart
Cleveland
02.2014 - 06.2015
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Followed company security procedures for handling large sums of money.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Nursing
Cuyahoga Community College
Cleveland, OHSkills
- Point-of-sale systems
- Order accuracy
- Food presentation
- Customer service
- Employee training
- Communication skills
- Cash handling
- Cash register operation
- Table setting arrangements
Timeline
Server
Hyatt Hotels Corp
02.2020 - 07.2022
Server
A Taste Of Excellence Catering
04.2017 - 08.2019
Cashier
Walmart
02.2014 - 06.2015
Some College (No Degree) - Nursing
Cuyahoga Community College