Carmelia Guimsop
Mansfield,TX
Summary
Experienced Certified Scrum Master adept at driving agile transformations and optimizing project delivery processes. Skilled in leading cross-functional teams, enhancing communication, and promoting continuous improvement. Proven ability to navigate complex projects to success, leveraging expertise in scrum ceremonies, backlog management, and stakeholder coaching to align team efforts with business objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scrum Master
Athenahealth
Austin, TX
05.2023 - Current
- Led efficient quarterly planning and scrum events using tools like MURAL, JIRA, and Confluence for better project tracking and collaboration.
- Led Agile transformation for the development of web/mobile applications to enhance patient engagement and care coordination.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives, and Reviews.
- Coached stakeholders in the Scrum process and how to best support the team's success.
- Maintained product backlogs, ensuring that items are well-defined and prioritized based on business value.
- Drove Scrum Boards, Kanban Boards, Jira Dashboards, and Portfolio Plans to maturity in development projects.
- Advocated for scrum teams with the goal of being a front door for the team and eliminating all distractions within the team to improve productivity.
- Partner with Product Owners and Project Managers to communicate work delivery and escalate risks and issues.
- Coordinates with other teams to map out dependencies and risks during the 'Breakout Session'.
- Worked with lead developers and the Product Owner to ensure that user stories meet the Definition of Ready (DOR).
Scrum Master
Cantaloupe
Dallas, TX
08.2021 - 05.2023
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Kept up-to-date with industry trends in agile software development methods.
- Led a successful Agile transformation for a large team, boosting communication and cutting down errors significantly.
- Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Assisted with release planning and coordinated efforts between multiple teams working on related projects.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
IT Support Specialist
Abbott
Austin, TX
02.2018 - 08.2021
- Provided technical support to clients via phone, email, and remote access.
- Installed software applications as requested by customers.
- Diagnosed system malfunctions and provided troubleshooting assistance.
- Trained new employees on the use of computer systems and programs.
- Set up strong security practices to keep data safe from unauthorized access.
- Developed procedures for installation, configuration and testing of IT products.
- Maintained an inventory of all IT equipment in the organization.
- Tackled troubleshooting and problem resolution to support end-user technical issues.
Education
Bachelor of Science -
University of North Texas
Denton, TX05-2018
Skills
- Sprint Planning
- Problem-solving
- Cross-functional Collaboration
- Agile Best Practices
- Software Development Lifecycle
- Time Management
- Public Speaking
- Effective customer communication
- Emotional Intelligence
- Meeting facilitation
- Project Planning
- Adaptability
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- AWS Certified Solutions Architect – Associate - Amazon Web Services (AWS).
Timeline
Scrum Master
Athenahealth
05.2023 - Current
Scrum Master
Cantaloupe
08.2021 - 05.2023
IT Support Specialist
Abbott
02.2018 - 08.2021
Bachelor of Science -
University of North Texas
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