Carmelina Barsallo
Virginia Beach,VA
Summary
Dynamic team leader with expertise in customer relationship building, staff training, and effective communication. Proven ability to enhance customer experiences and drive team performance in fast-paced retail environments.
Overview
23
23
years of professional experience
Work History
Specialty sales executive team leader
Target
Norfolk, VA
12.2002 - Current
- Developed strong relationships with customers to enhance shopping experiences.
- Assisted team in executing promotional events and maintaining product displays.
- Collaborated with colleagues to ensure inventory accuracy and availability.
- Trained new staff on customer service best practices and store operations.
- Provided feedback on product selection based on customer preferences and trends.
- Engaged customers through effective communication and active listening skills.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Participated in regular team meetings to discuss sales strategies and goals.
- Led team of in daily operations, ensuring smooth workflow and collaboration.
- Managed inventory levels, coordinating stock replenishment and organization.
- Trained new team members on company policies and procedures. Also maintained the team motivated and working toward objectives.
Hairstylist
Amour Beauty Salon
West New York, New Jersey
02.2007 - 09.2015
- Provided personalized hairstyling services to meet diverse client needs.
- Consulted with clients to determine desired styles and preferences.
- Maintained cleanliness and organization of workstations and salon areas.
- Utilized various hair care products and tools for optimal results.
- Educated clients on proper hair care techniques and product usage.
- Collaborated with team members to ensure a positive salon environment.
- Assisted in training new stylists on salon procedures and techniques.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Assisted other stylists with busy periods in the salon.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Demonstrated knowledge of health and safety regulations in the workplace.
Education
Associate of Arts - Business Administration And Management
Hudson Community College
New Jersey 07-2002
Skills
- Team leadership
- Effective communication
- Customer engagement
- Staff training
- Problem solving
- Active listening
- Relationship building
- Trend analysis
- Performance feedback
- Collaboration skills
- Multichannel selling
Timeline
Hairstylist
Amour Beauty Salon
02.2007 - 09.2015
Specialty sales executive team leader
Target
12.2002 - Current
Associate of Arts - Business Administration And Management
Hudson Community College