Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmella Heeren

Vandalia,MO

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Lacrosse Lumber Llc.
Vandalia, Missouri
03.2020 - 06.2024
  • Operate equipment such as forklifts, hand tools, power tools, and inspection gauges.
  • Loaded and unloaded freight using proper equipment such as pallet jacks, forklifts.
  • Operated forklift or other material handling equipment as needed during the loading process.
  • Operated forklifts safely for transporting heavy materials around the facility.
  • Loaded pallets of products onto trucks using a forklift.
  • Operated forklift and pallet jack to transport heavy loads.
  • Operated forklifts to fill or empty overhead spaces.
  • Inspected the forklift daily to ensure proper functioning of safety equipment and components.
  • Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.

Order fulfillment and shipping

Standard Wellness
Vandalia, MO
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

Certificate Of Completion - Administrative Assistant

Southwest Academy of Technology
PHOENIX, Az

Skills

  • Forklift operation
  • Customer service specialist
  • Order fulfillment
  • Inventory Management

Certification

Certification of Completion

Powered Industrial Truck Safety Training. Doesn't expire. 3/30/21

Timeline

Customer Service Representative

Lacrosse Lumber Llc.
03.2020 - 06.2024

Order fulfillment and shipping

Standard Wellness

Certificate Of Completion - Administrative Assistant

Southwest Academy of Technology
Carmella Heeren