Julio Lemus
Katy,TX
Summary
Hardworking Delivery Driver with 15 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Katy Fernandos Auto Repair
Houston, TX
01.2021 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Construction Laborer
RSL Contractors
Spring, TX
01.2018 - 12.2020
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lumper
National LS (H.E.B.)
Houston, TX
01.2011 - 12.2017
- Received deliveries, scanned packages and updated orders in internal database.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
Marine Crane Assembly
Seatrax Marine Cranes
Houston, TX
01.2006 - 12.2011
- Utilized blueprints, sketches and instructions to construct parts and products.
- Tested and troubleshot final assemblies.
- Perform preventative maintenance on machines used in the assembly process.
Assistant Store Manager
AutoZone
Houston, TX
01.2002 - 12.2006
- Controlled daily parts program activities to improve sales and inventory management.
- Responded promptly to customer inquiries regarding pricing, availability, product features and other related issues.
- Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
Education
High School Diploma -
INCCAV
Escuintla, Guatemala10-1993
Some College (No Degree) - Business Administration
Universidad Rafael Landivar
Escuintla, GuatemalaSkills
- GPS Navigation
- Package Scanning
- Equipment Operation
- Loading and Unloading
- Forklift Operation
- Local Delivery
- Stocking and Inventory
- Fluent in English and Spanish
- Valid Driver's License
- Clean Driving Record
- Pallet Jack and Hand Truck Operation
- Skilled Forklift Operator
- Client Relations
Timeline
Customer Service Representative
Katy Fernandos Auto Repair
01.2021 - Current
Construction Laborer
RSL Contractors
01.2018 - 12.2020
Lumper
National LS (H.E.B.)
01.2011 - 12.2017
Marine Crane Assembly
Seatrax Marine Cranes
01.2006 - 12.2011
Assistant Store Manager
AutoZone
01.2002 - 12.2006
High School Diploma -
INCCAV
Some College (No Degree) - Business Administration
Universidad Rafael Landivar