I'm organized, detail-oriented, and self-motivated personal assistant with extensive office management experience. Proficient and energetic organizer with excellent written and verbal communication skills and ability to control inventories, appointment schedules, and customer communications.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Wingstop
1605 N. Germantown Pkwy Ste #103
07.2022 - Current
Responded to customer requests for products, services, and company information.
Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Developed customer service policies and procedures to meet and exceed industry service standards.
Utilized customer service software to manage interactions and track customer satisfaction.
Experience getting food or beverages ready for consumption which could include cutting, peeling, and washing food items.
Administrative Assistant
Promise Development
262 Chelsea Ave Memphis, TN 38107
01.2022 - 05.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed department budgets and generated financial reports for management review.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Developed strategies to streamline and improve office procedures.
Volunteered to help with special projects of varying degrees of complexity.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks.