Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carmelo J. Calvano

St. Cloud,Florida

Summary

Award-winning Store Manager with over 25 years of leadership experience at CVS and Wakefern Food Corp, adept in sales expertise and team leadership. Excels in maximizing sales and minimizing shrinkage which led to achieving District Paragon award and top performer status. Operations Manager known for high productivity and problem-solving, ensuring smooth store operations and positive team dynamics.

Overview

40
40
years of professional experience

Work History

Store Manager of Operations

CVS
Orlando, FL
07.2015 - Current
  • Managed staffing schedules for all departments according to expected business
  • Dedicated customer service manager with 25+ years of experience
  • Purchase to Sales Reconciliation
  • Recruited, hired and trained employees to maximize performance in customer service
  • Sales and Merchandising Plans for Weekly Ads
  • Weekly Management Meetings and payroll
  • Achievements, District Paragon award recipient
  • Named Top performer for, in district 2018, recognized for dedication to safety and service
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.


RSR, Frito-Lay
Lakeland, FL
10.2011 - 07.2015
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Maintained positive relationships with clients through communication and integrity.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Represented wide range of products and brands.
  • Utilized route optimization software to plan and manage delivery routes.

Grocery Manager

Wakefern Food Corp, SRS North
, NY
10.1984 - 07.2011
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Received multiple promotions over twenty-five year career.

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
05.1980

Skills

  • Time management
  • Order Management
  • Accurate cash handling
  • Product and service sales
  • Inventory Management
  • Team Leadership
  • Culture development
  • Leading staff meetings
  • Multitasking and organization
  • Store merchandising
  • Loss prevention
  • Marketing and promotions
  • Operations
  • Employee retention strategies

Accomplishments

Paragon recipient for excellence is safety and service

Timeline

Store Manager of Operations

CVS
07.2015 - Current

RSR, Frito-Lay
10.2011 - 07.2015

Grocery Manager

Wakefern Food Corp, SRS North
10.1984 - 07.2011

High School Diploma -

Newburgh Free Academy

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Carmelo J. Calvano