Carmen Alston
Columbus,OH
Summary
Highly motivated business owner looking for an opportunity to join an organization of professionals where my skills and expertise can maximize potential for business development and contribute to the organization's growth.
An Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Highly adept at training, managing, coaching and mentoring customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
Work History
Sales Representative
Macys Department Store
10.2021 - Current
- Increase sales by offering advice on purchases and promoting additional products.
- Achieve monthly sales goals by promoting product benefits and enrolling new clients.
- Retain excellent client satisfaction ratings through outstanding service delivery.
- Train and mentored new sales representatives.
Artistic Director
CDance Company For The Arts
05.2008 - Current
- Creates arts organization's seasonal performance and exhibition program and selected performers and artists for upcoming events.
- Achieve individual and troupe success through enhanced collaborative and communications skills.
- Resolve client concerns quickly and professionally to maintain respectful and productive project environment.
- Direct day-to-day business operations and made strategic decisions to further organizational goals and fiscal objectives.
- Make collateral to support various marketing campaigns and visually communicate concepts.
Education
Bachelor of Arts - Dance Education / Choreography
Ohio State University
Columbus, OHMaster of Science - Business Administration And Management
Argosy University
Orange, CA03.2013
Skills
- Operations Management
- Business Development
- Risk Management
- Business Administration
- Organizational Development
- Marketing
- Strategic Planning
- Effective Communication
Timeline
Sales Representative
Macys Department Store
10.2021 - Current
Artistic Director
CDance Company For The Arts
05.2008 - Current
Bachelor of Arts - Dance Education / Choreography
Ohio State University
Master of Science - Business Administration And Management
Argosy University
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