Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Carmen Alvarez Martinez

Kissimmee,Florida

Summary

Accomplished Medical Assistant and Radiology Technician at Centerwell, known for exceptional patient-focused care and proficient in phlebotomy. Leveraged EMR/EHR expertise to enhance clinic efficiency and patient satisfaction. Demonstrated ability to multitask and communicate effectively, achieving departmental productivity goals while maintaining high-quality standards in diagnostic procedures. Certified in CPR/AED, embodying a commitment to patient safety and comfort.

Overview

20
20
years of professional experience

Work History

Medical Assistant

Centerwell
09.2004 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Radiology Technician

Centerwell
09.2004 - Current
  • Enhanced patient care by efficiently performing diagnostic radiographic procedures and providing accurate imaging results.
  • Streamlined workflow within the department by implementing efficient documentation practices for patient records and reports.
  • Contributed to a positive work environment by actively participating in team meetings and supporting colleagues in their duties.
  • Collaborated with a diverse team of healthcare professionals, contributing to a cohesive and efficient work environment.
  • Increased patient satisfaction with thorough explanations of procedures and addressing any concerns or questions.
  • Consistently met departmental goals for productivity while maintaining high-quality standards in image acquisition processes.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.

Phlebotomist

Centerwell
09.2004 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Education

Associate Degree - Radiology

High Tech Institude
Orlando, FL
05.2003

Associate Of Applied Business - Business Administration

Interamerican University of Puerto Rico
Ponce, Pr
05.1996

Skills

  • Phlebotomy
  • Patient-focused care
  • EMR / EHR
  • Vital signs monitoring
  • Medical terminology knowledge
  • Medical billing and coding
  • Medical terminologies
  • Venipuncture and phlebotomy
  • EKG set up and monitoring
  • Certified in CPR/AED
  • Multitasking Abilities

Languages

English/Spanish
Native or Bilingual

Timeline

Medical Assistant

Centerwell
09.2004 - Current

Radiology Technician

Centerwell
09.2004 - Current

Phlebotomist

Centerwell
09.2004 - Current

Associate Degree - Radiology

High Tech Institude

Associate Of Applied Business - Business Administration

Interamerican University of Puerto Rico

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Carmen Alvarez Martinez