Carmen Amavisca
Phoenix,AZ
Summary
Experienced Assistant Property Manager with a strong background in day-to-day property operations, resident relations, and rent collections. Proven ability to manage move-ins and move-outs, address delinquencies, and maintain accurate reporting. Organized and detail-oriented, with the ability to support property performance and step confidently into a Property Manager role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Roscoe Property Management
10.2024 - 03.2026
- Managed move-ins and move-outs, ensuring smooth transitions and accurate documentation
- Monitored and addressed resident delinquencies, including rent collection and follow-ups
- Generated and maintained detailed reports on occupancy, financials, and resident activity
- Maintained accurate resident records and lease files in compliance with regulations
- Communicated with residents regarding account balances, notices, and payment plans
- Coordinated unit readiness and inspections for incoming and outgoing residents
Leasing Consultant
Investors Property Services
02.2023 - 10.2023
- Facilitated property showings, highlighting features to prospective tenants.
- Managed lease agreements, ensuring compliance with regulations and policies.
- Assisted clients in the application process, enhancing customer satisfaction and retention.
- Coordinated maintenance requests, improving response times and tenant satisfaction.
- Developed marketing strategies for vacant properties, increasing visibility and interest.
- Conducted market research to establish competitive rental pricing strategies.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Education
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College
Tempe2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Goal setting
- Task delegation
- Conflict resolution
- Operations management
Timeline
Assistant Manager
Roscoe Property Management
10.2024 - 03.2026
Leasing Consultant
Investors Property Services
02.2023 - 10.2023
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College