Carmen Beatriz Mesa
Healing Touch C&C Inc
Fort Lauderdale,FL
7
years of professional experience
Targeted Case Manager coordinating care for clients with behavioral health and social service needs across care planning, client advocacy, and community resource linkage. Builds individualized plans with physicians, therapists, social workers, and external agencies to support treatment follow-through and reduced hospitalization risk. Communicates fluently in English and Spanish to guide clients and families through services and community options.
Work History
Targeted Case Manager
5 Months- Developed individualized service plans to address clients' unique needs and goals.
- Coordinated resources and services between clients, providers, and community organizations.
- Conducted comprehensive assessments to evaluate client eligibility for programs and services.
- Conducted regular support meetings to review client progress and modify care strategies.
- Advocated for clients' rights within healthcare systems to ensure access to necessary resources.
- Analyzed case outcomes to identify trends and recommend improvements in service delivery processes.
- Streamlined documentation processes, ensuring timely submission of reports and compliance with regulations.
- Advocated on behalf of clients when faced with challenges or obstacles impeding their progress towards goals.
- Established rapport with diverse client populations by demonstrating empathy and cultural competency in all interactions.
- Monitored and tracked client progress, adjusting case plans as needed to achieve desired outcomes.
- Enhanced client well-being by developing personalized case management plans.
Targeted Case Manager
5 Years 2 Months- Assess client needs and coordinate care plans based on physician recommendations, insurance guidelines, and service availability.
- Develop and manage individualized care plans for at-risk clients in collaboration with clinicians and healthcare professionals.
- Increase referral rates by providing excellent service and building strong relationships with clients and caregivers.
- Coordinate services with external agencies to meet educational, medical, and transitional needs.
- Facilitate communication among social workers, therapists, hospital staff, and clients to ensure effective service delivery.
- Educate clients and families about treatment options, community resources, and strategies to reduce hospitalization.
- Monitor and evaluate treatment plans against individual goals and healthcare standards.
- Support clients in achieving independence and successful integration into the community.
- Partners with multidisciplinary teams including physicians, therapists, nutritionists, and case managers to implement comprehensive care plans.
- Document patient interactions and interventions in electronic health record systems.
Targeted Case Manager
1 Year 7 Months- Assessed client needs and collaborated with clinicians to develop ongoing care plans.
- Coordinated care for individuals with behavioral health needs while ensuring compliance with treatment plans and healthcare standards.
- Coordinated support services while facilitating communication between healthcare providers and clients to enhance care delivery.
- Provided education to clients and families on treatment options and community resources to empower informed decision-making.
- Educated clients and families about treatment options and community resources.
- Guided clients toward independence and enhanced quality of life through tailored support and resources.
Education
MSW
Currently enrolled
Certified Mental Health Target Case Manager Supervisor
CBHCMS
Certified Targeted Case Manager
CBHCM
Bachelor' degree in Education
Skills
Case management
Client assessment & documentation
Care plan development
Client advocacy
Program coordination
Behavioral health case management
Intake coordination
Referral management
Treatment plan monitoring
Staff training and supervision
Discharge planning
Crisis intervention
Mental health screening
Timeline
Targeted Case Manager
Healing Touch C&C Inc
03.2026 - CurrentRead More
Targeted Case Manager
South Care 4ALL Inc
05.2021 - 07.2026Read More
Targeted Case Manager
Sunrise Mental Health Service
10.2019 - 05.2021Read More
ISP
Bachelor' degree in Education
Read More
Florida Certification Board
Certified Targeted Case Manager
Read More
Florida Certification Board
Certified Mental Health Target Case Manager Supervisor
Read More
Ana G Mendez University
MSW
Read More