Hardworking Patient Account Representative dedicated to customer service and patient care. Outgoing and flexible team player. Talent for developing creative solutions that satisfy all parties.
Overview
9
9
years of professional experience
Work History
Patient Account Representative
Saint Joseph’s Medical Center
2022.09 - Current
Appeals and follow-up on all outstanding revenue over 45 days
Statues unpaid claims and patient accounts
Medical billing and direct data entry exp, collections, and all aspects of the A/R cycle
Insurance follow-up, coding, and verification.
Customer Service
Shoprite Supermarket
2019.10 - 2022.08
Addressing Customer concerns/complaints
Provide customer service satisfaction
Day-to-day operational support to floor managers
Responsible for front end and all money coming in and out of each cashier drawer.
Pharmacy Assistant / Cashier
Jani’s Pharmacy
2015.05 - 2018.12
Follow NYS Regulation guidelines for pharmacy
Quality Assurance/ Maintained HIPAA compliances
Day-to-day operation/ workflows
Calculate drug dosages and prepare prescription labels for the pharmacy's approval.
Education
BS Health Service Administration & Minor in Human Resources -