Summary
Education
Skills
Work History
Work Availability
Timeline
Generic
Carmen De La Rosa

Carmen De La Rosa

Sacramento,CA

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Athena IDX and Cerner.

Education

High School Diploma - undefined

Choices Charter School
Sacramento, CA
06.2006

Skills

  • General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
  • Ensure the privacy of each patient’s Protected Health Information (PHI)
  • Basic knowledge of insurance policies and procedures, as well as patient billing
  • Patient scheduling
  • Payment collection

Work History

Medical Office Representative

Dignity Health
03.2024 - Current
  • Collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing electronic practice management system.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Maintained current and accurate medical records for patients.

Roi Emr Associate

Dignity Health
01.2022 - 03.2023
  • Processing P.H.I
  • Request, processing all subpoena’s, attorney request, patient requests, and insurance company requests
  • Processing medical information into EMR system.

Patient Service Representative

Dignity Health
02.2020 - 01.2022
  • Collecting and updating demographics and insurance information verification of health plan eligibility taking complete and accurate messages and scheduling mutually acceptable appointment times utilizing electronic appointment management system electronic health record and contact center system
  • Provide prompt accurate courteous and helpful phone and related assistance to all callers through variety of communication channels including voice chat email and text.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Medical Office Representative

Dignity Health
03.2024 - Current

Roi Emr Associate

Dignity Health
01.2022 - 03.2023

Patient Service Representative

Dignity Health
02.2020 - 01.2022

High School Diploma - undefined

Choices Charter School
Carmen De La Rosa