Carmen Liana Young
Cordele,Ga.
Summary
Dynamic Regional Manager with a proven track record at Dalcor Management, showcasing expertise in property and financial management. Skilled in leveraging OneSite and Microsoft Word, I excel in tenant relations and operational oversight. Achieved sustained unit occupancy and enhanced tenant satisfaction through strategic planning and exceptional customer service. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
19
19
years of professional experience
Work History
Regional Manager
Dalcor Management
Cordele, Ga
01.2023 - Current
- An experienced Regional Property Manager with knowledge and extensive use and experience of Onesite Program
- Exhibits and executes positive communication with residents and staff
- Training, hiring and supervision of site managers and maintenance
- Oversee the physical condition of multiple properties
- Superb organizational skills and reviews of tenant files, move ins, recertifications, weekly and monthly reports
- Maintains communication of property knowledge with Management company President, home office staff and Property Owners
- Present in all properties’ Reac and MOR inspections
- Oversee the financials of properties and maintain relationship with vendors
- And most importantly the maintenance of unit Occupancy of all properties
Site Manager
Dalcor Management
Cordele, GA
01.2019 - 01.2023
- Qualified Site Manager with experience of leasing and rent, the oversee of on-site staff and property
- Maintain positive and professional relations with tenants
- Efficient solver of on-site solutions dealing with work orders and financial purchases from vendors and collection of rents
- Maintains administrative functions with EIV’s, move ins, annual and interim recertifications also the inspection of units maintaining a property that is in alignment with HUD
Cashier/Customer Service
Walmart
Cordele, Ga
01.2016 - 01.2019
- Qualified Customer service representative exhibiting clear communication skills, positive attitude, patience, and focus
- Knowledgeable of business in assisting customers and solving problems
- Register trained, Fast paced and quality time management skills
- Reliable and trustworthy attitude that shines in all areas of work
Cashier/Money Center Associate/Electronics
Walmart
Atlanta, Ga
01.2006 - 01.2012
- An experienced register trained associate that has trained other incoming employees
- Used customer service in every aspect, handled large money transactions as a money center associate, handle returns and solved customer concerns
- Responsible for answering numerous phone calls and branched out into electronic department which involved stock, customer online orders, display build of merchandise
Education
Bachelor of Fine Arts -
Albany State University
GA01.2015
Video Production -
American Intercontinental University
01.1998
Fine Arts -
Georgia Southwestern University
01.1996
Skills
- Leasing
- Property Management
- One Site
- Tenant Relations
- Financial Management
- Customer Service
- Microsoft Word
- Photoshop
- Adobe Illustrator
- PC
- Mac
- Operational oversight
- Personnel management
- Strategic development
- Vendor management
- Asset control
- Staff management
- Operational management
- Business development and planning
- Regional planning
- Sales and marketing strategies
- Safety protocol
- Database management
- Strategic planning
- Cost reduction
Timeline
Regional Manager
Dalcor Management
01.2023 - Current
Site Manager
Dalcor Management
01.2019 - 01.2023
Cashier/Customer Service
Walmart
01.2016 - 01.2019
Cashier/Money Center Associate/Electronics
Walmart
01.2006 - 01.2012
Bachelor of Fine Arts -
Albany State University
Video Production -
American Intercontinental University
Fine Arts -
Georgia Southwestern University
Similar Profiles
Terra LondonTerra London
Community Manager at Dalcor Property Management/Elizabeth GroupCommunity Manager at Dalcor Property Management/Elizabeth Group
Marlanna BrooksMarlanna Brooks
Regional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management ServiceRegional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management Service
Mia LacroixMia Lacroix
Modeling at Wolves Management, Maggie Inc., Wanted ManagementModeling at Wolves Management, Maggie Inc., Wanted Management