LaKira Patton
Multi-Family Industry
Houston,TX
Summary
A highly experienced Operations Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical, compliance , and business qualifications with an impressive track record of more than 24 years of hands-on property management experience in strategic planning, business unit development, project and product management, and system engineering strategies. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving property management offerings. Possesses certifications in Tax Credit Specialist and proficiency in Yardi, Onesite, Appfolio, Microsoft Outlook, Excel, and a host of other management system softwares.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Regional Manager
Vistula Management Company
Toledo, OH
02.2025 - 10.2025
- Assisted the SVP in managing 10,000 Apartment Homes
- Maintained integrity of the assets while minimizing rent losses and maximizing profitability
- Oversee management and financial success of portfolio and implemented capital improvement programs
- Successfully hired, trained and monitored performances of the personnel which consists of 6 regional managers
- Analyzed financial statements, performance reports and market analysis information
- Maintained demographic analysis, market surveys, weekly/monthly reports and 5-year capital improvement programs
- Developed and implemented operating budgets, as well as maintain overall preservation of the properties
- Developed preventive maintenance programs, maintained CAM billing/reconciliation and negotiated all contracts
- Be a core member of the senior management team
- Track and improve benchmarks and reports for measuring the financial and operating performance
- Monitor and analyze monthly operating results by product line
- Oversee the accounting and HR departments including shared service center
- Assure the accuracy of all financial reports
- Coordinate the preparation of financial forecasts
- Prepare financial analysis for contract negotiations and product line decisions
- Ensure compliance with local, state, and federal financial and tax reporting requirements
- Identify and drive efficiency improvements in sales, operations, logistics and finance
- Drive and coordinate capital employed/working capital improvement projects
- Identify potential savings and coordinate resulting projects
- Coordinate and support internal audits
Regional Property Manager
Fairfield Residential Company LLC
Atlanta, GA
09.2023 - 02.2025
- As the Regional I'm fully responsible for the operations of the assigned (Home, Tax Credit) apartment communities.
- I conduct physical and state inspections (REAC, MOR) (exterior, interior, vacancies), inventories and overall systems.
- I have authority to contract improvements, deferred maintenance projects, including all capital improvements.
- I project and forecast property income expenses.
- I develop and train property managers and leasing agents in the assigned portfolio.
- Provide leadership and support in the Texas region to my on-site team members
- Conduct monthly onsite inspections of properties within designated region
- Consult and mentor on-site managers to analyze specific opportunities for improvement, provide solutions, and monitor outcomes
- Identify and mitigate liability concerns at the property
- Work diligently with Community Managers in preparation of annual operation budgets
- Prepare and structure annual operation budgets
- Monitor budget control by reviewing all purchase orders for region
- Complete monthly financial review with variances to ensure the region's communities meet established operational and financial goals
- Monitor property maintenance issues and recommend capital improvements as needed to maintain community market position
- Ensure compliance with company policies, procedures, and industry regulations
- Oversee the completion of replacement reserves as needed for my region
- Developed and maintained strong relationships with property owners, addressing their concerns and providing regular updates on property performance
- Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards
- Analyzed market trends and conducted competitive research to determine optimal rental prices for each property
- Led a team of property management professionals, providing guidance and support while fostering a positive work environment
- Collaborated with maintenance teams to prioritize repairs and maintenance tasks based on urgency and budget constraints
Regional Property Manager
National Community Renaissance
San Diego, CA
10.2017 - 09.2023
- Financial stewardship: ROI through effective cost control and revenue improvement programs; perform financial analysis with recommended actions; approve disbursements; review detailed scopes of work for capital expense projects for approval as per policy contract thresholds; manage competitive bidding process, review and approve annual property budgets; accurately prepare and convey all operational and financial data to the owners/partners/agencies in a timely manner; develop property bonus plans.
- Management of effective teams: Maintain and implement standardized policies and procedures with emphasis on safety and responsiveness to tenant needs; ensure all properties are appropriately staffed with the appropriate skillsets; establish and implement Company organizational strategies, goals and objectives to ensure efficient operations; lead a team of Regional Property Managers to ensure operations are effective and meet company and owner expectations; develop a high performing on-site team through the implementation of effective recruitment, training, motivation, and coaching programs; monitor department scorecards and work with property management team for continued improvement in operations.
- Cross-departmental work: Work with the Marketing department to develop and implement rent renewal strategies, sales and marketing plans, customer satisfaction ratings and renewal retention; work with the Maintenance department to provide oversight to all maintenance functions, including capital improvement, staffing, safety, OSHA compliance and preventative maintenance; work with the Compliance department to ensure compliance with all regulatory requirements and affordable housing programs to include but not limited to LIHTC, HUD, utility allowances, rent comparability studies and inspections.
- Diligent planning: Maintain a high level of quality and efficiency in planning and scheduling, personnel management, inspections, technical assistance, monitoring work order and turnover completion, capital project management, budgeting and purchasing; closely monitor all new construction and renovation lease ups to ensure owner/investor, regulatory and lender objectives are met to include delivery of credits on time for LIHTC assets; attend meetings and/or inspections with owners, investors, and government agencies; visit properties on a regular basis for physical inspections and for review of administrative and maintenance procedures; maintain an ongoing in-depth knowledge of the market, market rents, market trends and demographics to gain a competitive edge; attend company and industry functions as required.
Senior Property Manager
BNC Property
Houston, TX
09.2008 - 11.2017
- Manage (multi site) multifamily affordable apartment units. Maximize the financial performance of each asset in the portfolio & manage relationships with operating partners.
- Develop marketing strategies for each asset and ensure plans for each property remains in compliance with state agencies.
- Review each asset's strategy on an ongoing basis and amend as warranted by changing market conditions.
- Monitor any properties on the watch list, as well as monitor leasing for set-asides & income restricted units.
- Evaluate and recommend required capital improvement programs including scope of work and economic analysis.
- Complete projections & trends to ensure company's objectives are consistently being accomplished.
- Successfully hired, trained and monitored performances of other associates in asset management.
- Complete due diligence analysis for each assigned asset.
- Successfully assisted in several dispositions of targeted assets.
- Prepare investor reporting including presentations (variance reports, physical updates, annual strategic reviews, Budgets etc.)
Education
BSA Business Administrative - undefined
02.2026
High school or equivalent - undefined
05.2000
Skills
- Training & Development
- Retention
- LEASING
- Microsoft Outlook
- Financial Acumen
- Financial Management
- MARKETING
- Financial Report Interpretation
- Budgeting
- Financial Analysis
- Microsoft Word
- Fair Housing Regulations
- Customer Service
- Management
- Supervising Experience
- Yardi
- Assisted Living
- Sales Experience
- CONTRACTS
- BUDGET
- Process Improvement
- Property Management
- Payroll
- Event Planning
- Excel
- Time Management
- LIHTC
- Market Analysis
- Microsoft Excel
Certification
Tax Credit Specialist
Fair Housing
NSPIRE
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Property Management Operations Executive
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere
- Visa Status: Authorized to work in the US for any employer
Groups
DEI Committee Member, 2020-04-01, Present, DEI committee is a small groups of employees (22) from all departments of the organization that takes the reins of the DEI journey. We help explain, promote, and encourage the DEI mission. We play a large role in communicating solutions by presenting recommendations for final approval from our leadership advisors, and on some occasions the board.
Additional Information
Project management, Increase revenue, Budget creation, Negotiate pricing, Execute contracts, Employee relations, Customer-oriented, Develop, coach, mentor staff, Prepare accurate and timely reports to owner, Excellent presentation and communication skills, Expense control, Pricing strategy, Marketing strategy review & revisions, Bad debt management, Develop sales and marketing plans, Rent renewal strategies, Effective cost control, Increase property value, Quality control, Create long term vendor partnerships, Contributor to the development of company policies and procedures., Successfully repositioned apartment projects growing the asset value., Implemented training programs to include leasing, sales, marketing, fair housing and excellence in customer service., Monitoring of prospect application approval process for consistency., Minimized vacancy by implementing closely monitored marketing campaign., Directed aggressive lease renewal program raising current rents within $35 of market rates.
Timeline
Assistant Regional Manager - Vistula Management Company
02.2025 - 10.2025
Regional Property Manager - Fairfield Residential Company LLC
09.2023 - 02.2025
Regional Property Manager - National Community Renaissance
10.2017 - 09.2023
Senior Property Manager - BNC Property
09.2008 - 11.2017
U of P - BSA Business Administrative,
Palestine High School - High school or equivalent,