Carmen Maynor
Autryville,NC
Summary
Adept at juggling multiple tasks, I enhanced customer satisfaction at Western Sizzlin by delivering exceptional service and maintaining high standards of cleanliness. My expertise in efficient organization and hospitality service, alongside a knack for memory retention, has consistently elevated guest experiences, showcasing my commitment to excellence in every role.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Western Sizzlin
03.2022 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Bartender
Ruby Tuesday
06.2020 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with inventorying beverage stock and bar supplies.
Housekeeper
Super 8 Hotel
02.2019 - 06.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Education
Cape Fear High School
Fayetteville, NC2016
Skills
- Strong multitasking
- Efficient organization
- Cleanliness and hygiene
- Memory retention
- Hospitality service expertise
- Exceptional customer service
- Customer Satisfaction
- Payment Processing
Timeline
Wait Staff Member
Western Sizzlin
03.2022 - Current
Bartender
Ruby Tuesday
06.2020 - 03.2022
Housekeeper
Super 8 Hotel
02.2019 - 06.2020
Cape Fear High School