Carmen Nelson
Yukon,OK
Summary
At Mariposa Aesthetics & Laser Center, I excelled as a Medical Assistant, enhancing patient relations through empathetic communication and ensuring high-quality care. Skilled in phlebotomy and EMR management, I significantly contributed to improving patient outcomes and operational efficiency. My adaptability and extensive training in CoolSculpting, EmSculpt, various lasers, skincare, injectables and medical terminology solidified my role as a key team member.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care.
Experienced with advanced aesthetic treatments to achieve desired patient outcomes. Strong understanding of skin health and cosmetic enhancement, ensuring patient satisfaction and trust.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mariposa Aesthetics & Laser Center
01.2016 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected detailed medical history including symptoms, vitals, allergies, and medications.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed EMR management through NexTech.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Procedure assistance
- Electronic medical records
- Appointment setting
- Patient flow management
- Medical supply inventory
- Equipment sterilization
- Adaptable
- Patient relations
Certification
Coolsculpting University
SkinMedica
Cutera
Trusculpt
Emsculpt
Thermi-Va
Thermi-Tight
Y-lift
Timeline
Medical Assistant
Mariposa Aesthetics & Laser Center
01.2016 - 02.2025
Coolsculpting University
SkinMedica
Cutera
Trusculpt
Emsculpt
Thermi-Va
Thermi-Tight
Y-lift
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