Carmen Nieves Baez
Clermont,FL
Summary
Dedicated security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Security Host
Walt Disney World Company
Lake Buena Vista, FL
01.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated scanning equipment to view internal structures of purses and other bags to check for prohibited items.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Responded quickly to incidents and assessed active situations for security concerns.
Parking Attendant
Universal Orlando Resorts
Orlando, FL
08.2019 - 02.2020
- Answered general questions about parking fees, facilities and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Lifted, positioned and removed barricades to open or close parking lot areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Moved cars around lot to increase space efficiency.
- Delivered above and beyond service to VIP guests at property.
Parking Attendant
Redy Creek
Orlando, Florida
12.2018 - 08.2019
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Answered questions and provided information about parking areas and facilities.
State Police Officer
Puerto Rico Department Of Justice
Las Piedras, PR
09.2003 - 06.2019
- Assist with investigations to uncover ongoing crimes
- Prepare cases for trial and testify in court as a witness
- Direct and Control crowds at parades, funeral processions, and sporting events
- Provided training to newer officers at the request of the captain
- Serve active warrants and subpoenas as directed
- Responded to reports of suspicious activities and calls for assistance
- Promoted public safety and facilitated vehicular flow by directing traffic during emergency and congested situations.
- Processed station paperwork and processed reports
- Search vehicles, buildings, homes, and property for evidence and stolen property
- Organize and record facts to prepare incident reports
Education
Bachelor of Science - Criminology
University of Ana G. Mendez
Gurabo, PR06.2012
Puerto Rico Law Enforcement Certification -
College of Criminal Justice
Gurabo, PR01.2004
Skills
- Safety and Security Procedures
- Employee and Visitor Screening
- Facility and Grounds Patrol
- Conflict Resolution Techniques
- Criminal Investigations
- Maintaining Order
- Accident Investigations
- Protecting People and Property
- Legal Procedures
- Critical Thinking
- Microsoft Word
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Host
Walt Disney World Company
01.2020 - Current
Parking Attendant
Universal Orlando Resorts
08.2019 - 02.2020
Parking Attendant
Redy Creek
12.2018 - 08.2019
State Police Officer
Puerto Rico Department Of Justice
09.2003 - 06.2019
Bachelor of Science - Criminology
University of Ana G. Mendez
Puerto Rico Law Enforcement Certification -
College of Criminal Justice
Similar Profiles
McKenzie CarverMcKenzie Carver
Merchandise at Walt Disney World CompanyMerchandise at Walt Disney World Company
Luke RoblingLuke Robling
Disney Hospitality Leadership Program at Walt Disney World CompanyDisney Hospitality Leadership Program at Walt Disney World Company
Ciro DAvinoCiro DAvino
Food Service Coordinator QSR - MK Cosmic's Ray at Walt Disney World CompanyFood Service Coordinator QSR - MK Cosmic's Ray at Walt Disney World Company
Allison KauffmanAllison Kauffman
Disney College Program Intern at Walt Disney World CompanyDisney College Program Intern at Walt Disney World Company
Andrea Del Villar CardenasAndrea Del Villar Cardenas
Operations Engineering Student at Tampa Electric CompanyOperations Engineering Student at Tampa Electric Company