Dynamic and results-driven management professional with over 20 years of experience in retail and hospitality industries. Proven ability to lead teams and optimize operations in fast-paced environments, ensuring high service standards and customer satisfaction. Committed to team development and fostering an inclusive culture that drives engagement and performance.
Team Leadership & Staff Development
Customer Service Excellence
Inventory & Merchandise Management
Shift Coverage & Scheduling
Operations Management (Front & Back of House)
High-Pressure Problem Solving
Training & Mentoring