Summary
Overview
Work History
Education
Skills
Professionalreferences
Professionalskillset
Languages
Timeline
Generic

Carmen Pabon

Buffalo,NY

Summary

Talented Account Clerk with success cultivating effective working relationships with outside departments and members of public to accomplish accurate financial operations. Successful at working with management to resolve discrepancies. Highly accurate and productive professional. Able to apply strong formal and on the job training for procedures, administrative work. Experienced in various office tools and software.

Possesses fluent communication skills as a bilingual individual with Spanish and English.

Overview

23
23
years of professional experience

Work History

Senior Account Clerk for the Student Support & Attendance Department

Buffalo Public School District
02.2020 - Current
  • Required to coordinate payroll assistance for training, and special events held at BPS schools during off hours
  • Required to coordinate departmental personnel records and time keeping notices/events to be inputted in MUNIS & EMP Center for time as well as payroll approval
  • Maintain Community Partner contacts, produce updated lists with new contact information for liaisons, attendance teachers and other community events coordinators
  • Order office supplies through MUNIS software, order supplies for the various BPS Departments in large quantities, attendance teachers & for various BPS events
  • Assist with Ad Hoc letters for officer scheduled hearings through Infinite Campus software
  • Once supplies arrived, they were received in the system , additional paperwork for accounting purposes was completed.
  • Keep inventory of all incentive items for record keeping and distribute them accordingly for departments or events
  • Maintain and establish relationships with vendors for bulk pricing, product knowledge and shipping purposes.

Clerk/Typist

Buffalo Public School District
08.2018 - 02.2020
  • Clerk/Typist for Transcripts Dep
  • Required time sensitive search of transcripts
  • Sorted and routed mail, conducted general correspondence and directed documents to appropriate officials and municipal department addresses.
  • Process and follow up with various types of transcript requests.
  • Due to different individual circumstances, incumbent decisions needed to be made regarding validity of requests, standards for graduation credits, files damaged or not found due to age of records.
  • Job duties required me to travel to a warehouse where some of these documents were housed for a more extensive search.
  • Due diligence and attention to detail was key, in adherence with policies and procedures required as per NYS Laws for the sensitive handling in time allotted to have request completed by.

Certified Dental Assistant

Roswell Park Dental Center
05.2016 - 07.2018
  • Greeted patients with extensive medical history with the upmost enthusiasm to facilitate care, as well as provided patient education regarding dental procedures.
  • Assist the dentist during examinations and treatment of patient
  • Seated and prepared patients for examination; take preliminary medical histories and vital signs to be reviewed by the dentist
  • Mixed amalgams, silicates and other restorative materials; Place and removes rubber dams, matrix bands and temporary separating devices; Sterilized instruments and equipment for use by the dentist or hygienist; Make up dental charts to be filed; Take and develops x-rays; Provide patient with dental health education; Answer telephone and schedule dental appointments.

Certified Dental Assistant

Western NY Dental
06.2015 - 05.2016
  • Endodontic Dental Assistant: provided chair side assistance for numerous root canal procedures including Apico, root Implants and bone grafts
  • Assisted with nitrous oxide, highly efficient with breakdowns and setups of surgical instrumentation, and room turn around as well
  • Thoroughly sterilized rooms and equipment according to sterilization laws and practices on NYS
  • Proficient in Endo x-rays for apical measurements
  • Received and prepared patients for endo procedures and /or surgeries along with providing them with patient education of post OP procedures.

Sales Associates

Macys Department Store
08.2011 - 09.2014
  • Greeted and assisted customers, by providing product knowledge, directed customers to fitting rooms, & over all maintaining strong sales goals
  • Completed transactions on the cash register; payments, applied for store credit, coupons issuing receipts, and promotional codes
  • Performed inventory & re-stocked racks and shelves as well as bagging items upon the conclusion of transactions
  • Maintained a presentable sales floor.

Remedy Staffing

05.2010 - 03.2012
  • Administrative Assistant
  • Answered phones, scheduled appointments for clients to meet with various executives
  • Prepared proposal for grants submission packets
  • Handled call center inbound inquires and dispatch to appropriate departments.

Customer Service Representative/Sales Clerk

McGard
08.2010 - 04.2011
  • Handled call center inbound inquires for specific products that were available, up sales on wheel lock products and keep vendors/customers informed of upcoming promotions.
  • Processed phone orders through system application and POS systems required.
  • Input customer information in a database system.

Assistant Human Resource Representative

RMF Printing
07.2008 - 01.2010
  • Responsible for maintaining employee records after and during hiring process, providing necessary information during hire, faxed enrolling medical plan paperwork to companies required & workers comp to the state
  • Enforced safety standards to produce a safe environment according to safety regulations
  • Data entry for high volume order forms; keep filed paperwork of order forms
  • Assist in scoring candidates during the interview process
  • Processed OT payroll

Cash Vault Specialist

Key Bank
06.2005 - 10.2007
  • Utilized strong organizational skills to perform daily deposits from retail companies and run ATM deposits in a timely and efficient manner
  • Worked with Maestro computer system.
  • Bundled and shipped out large quantities of cash for vendor withdrawals
  • Imaged deposit checks and worked with FBI to verify any false documentation and counterfeit money.

Pharmacy Technician

Rite Aid Pharmacy
02.2001 - 10.2005
  • Was responsible for contacting insurance companies to inquire about prescription coverage.
  • Ordered prescription supplies online, used McKesson windows pharmaceutical systems to fill prescription for customers in store.
  • Extensive detail in pharmaceutical inventory and stocking procedures to comply with Federal and State regulations.
  • Assisted customers in drop off prescriptions and cashing them out during pick up process.

Education

NYS Licensure for Expanded functions Dental Assistant, Dental Assisting Program - Certified Dental Assistant

State University of New York, University At Buffalo Educational Opportunity Center
Buffalo NY
05.2015

Associate of Arts - Cumputer I.T. in Multimedia

ITT Technical Institute
Getzville NY
12.2009

Skills

  • Bank Reconciliation
  • Invoice Processing
  • Accounting Software Proficiency
  • Payroll Processing
  • Audit Support
  • Intercompany Transactions
  • Project Accounting
  • Expense Tracking
  • Purchase Order Management
  • Administrative Skills
  • Invoicing
  • Research and analysis

Professionalreferences

  • Sue Camizzi, Director of the Dental Assistant Program at EOC, 716-983-7325
  • Graig Renfroe, HUD Specialist Team Lead, P.H.H., 716-812-9619
  • Takeema Burton, Computer Operations Specialist for First Niagara Bank, 716-444-7561

Professionalskillset

Expert in all Microsoft Office 2007-2010 applications & former iterations. Program completion 2011, MUNIS, Infinite Campus CS3 and Photoshop, Quick books software, Banner, Blackboard, Magician Pharmaceutical Mainframe, Lotus Notes

Languages

Spanish
Native or Bilingual

Timeline

Senior Account Clerk for the Student Support & Attendance Department

Buffalo Public School District
02.2020 - Current

Clerk/Typist

Buffalo Public School District
08.2018 - 02.2020

Certified Dental Assistant

Roswell Park Dental Center
05.2016 - 07.2018

Certified Dental Assistant

Western NY Dental
06.2015 - 05.2016

Sales Associates

Macys Department Store
08.2011 - 09.2014

Customer Service Representative/Sales Clerk

McGard
08.2010 - 04.2011

Remedy Staffing

05.2010 - 03.2012

Assistant Human Resource Representative

RMF Printing
07.2008 - 01.2010

Cash Vault Specialist

Key Bank
06.2005 - 10.2007

Pharmacy Technician

Rite Aid Pharmacy
02.2001 - 10.2005

NYS Licensure for Expanded functions Dental Assistant, Dental Assisting Program - Certified Dental Assistant

State University of New York, University At Buffalo Educational Opportunity Center

Associate of Arts - Cumputer I.T. in Multimedia

ITT Technical Institute
Carmen Pabon