Carmen Palma
Marysville,WA
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
McDonald's Restaurant
Tulalip, WA
10.2010 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Followed all health codes and regulations regarding the use of chemicals.
- Monitored stock levels and reordered items as needed to maintain optimal inventory levels.
- Counted and balanced cash drawer at the beginning and end of shift.
Crew Member Cook
Carl's Jr
Marysville, WA
01.2020 - Current
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Prepared and cooked food items according to recipes and menu specifications.
- Followed health and safety regulations while handling food products.
- Maintained a clean, organized workspace throughout the shift..
- Kept dining area clean at all times by wiping down tables after each use.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Performed cashier duties such as processing payments from customers using POS system.
- Completed opening and closing duties including setting up necessary supplies for each shift.
Education
High School Diploma -
Rafael Ramirez
Puebla, Mexico06.1995
Skills
- Time Management
- Staff Management
- Customer Service
- Cash Handling
- POS Systems
- Payment Processing
- Ordering and Stocking
- Food Handling
- Sanitation
- Food Handler Certification
- Focused and Disciplined
- OSHA
- Problem-Solving
- Attention to Detail
- Cleaning and Sanitizing
Websites
Certification
- Driver's License
- Food handlers permit
Timeline
Crew Member Cook
Carl's Jr
01.2020 - Current
Manager
McDonald's Restaurant
10.2010 - Current
High School Diploma -
Rafael Ramirez
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