Carmen Pinder Oquendo
Fort Myers,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
PARAGON HEALTHCARE
Cape Coral, FL
- Current
- General Office Duties for the Infusion Center, Customer service, Patient scheduling appointments
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
Certified Nursing Assistant
Gulf Coast Hospital
Fort Myers, FL
06.2020 - 02.2022
- ICU Patient care Tech, Unit clerk/ Monitor tech, Phlebotomy / EKG Tech
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Medical Receptionist/Medical Assistant
DR. Kenneth Berdick
Fort Myers, FL
05.2011 - 06.2019
- General office duties, Patient billing and collections, Pharmacy Technician Assistant / Lab assistant, Patient chart audit assistant Medicaid insurance plan
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
- Informed patients of financial responsibilities prior to rendering services.
Education
Associate's degree - Healthcare Administration
Penn Foster College
05.2024
Skills
- Insurance Verification
- Critical Care Experience
- Medical Office Experience
- EMR Systems
- Records Management
- Multi-Line Phone Systems
- Highly organized
- Calendar Management
- Quality Assurance
Certification
- CPR Certification
- BLS Certification
- State Tested Nursing Assistant
Personal Information
Willing To Relocate: Anywhere
Languages
English/ Spanish
Native/ Bilingual
Timeline
Certified Nursing Assistant
Gulf Coast Hospital
06.2020 - 02.2022
Medical Receptionist/Medical Assistant
DR. Kenneth Berdick
05.2011 - 06.2019
Administrative Assistant
PARAGON HEALTHCARE
- Current
Associate's degree - Healthcare Administration
Penn Foster College
- CPR Certification
- BLS Certification
- State Tested Nursing Assistant
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