Summary
Work History
Education
Skills
Timeline
Generic

CARMEN SHIMIZU

Dixon,United States

Summary

Results-oriented, Stadium Operations and Event Management professional with five seasons of experience supporting professional baseball and soccer organizations. Skilled in workforce leadership, facility operations, vendor coordination, maintenance projects, and special event management. Proven ability to maintain venue readiness, resolve operational issues, and deliver safe, efficient events and exceptional guest experiences.

Work History

Stadium Operations Coordinator

Sacramento River Cats/Athletics
West Sacramento, CA
2025 - 2026
  • Facility Readiness & Quality Control: Conduct daily stadium walkthroughs to identify maintenance needs and ensure facilities meet established operational standards.
  • Vendor & Contractor Coordination: Coordinated third-party contractors for maintenance needs, ensuring prompt resolution of facility issues and optimal stadium readiness.
  • Workforce Leadership: Managed scheduling and payroll for stadium operations department, enhancing team organization and operational flow.
  • Live Event Operations: Responded to maintenance requests during events and coordinated operational needs to minimize disruptions to games and special events.
  • Event Setup & Space Conversions: Coordinate the setup and breakdown of concourse, seating areas, and operational equipment for baseball games, and special events.
  • Maintenance Project Coordination: Identified and assigned painting, cleaning, and general maintenance projects across stadium and surrounding areas, ensuring facility upkeep and operational efficiency.
  • Installation Assistance: Assisted with stadium improvement projects, including signage, lighting fixtures, and other operational components, supporting facility functionality and presentation.

Stadium Operations Coordinator

Memphis Redbirds/ Memphis 901FC
Memphis, TN
2024 - 2025
  • Workforce Leadership & Hiring: Recruited, hired, trained, and scheduled game-day personnel, including ushers, ticket takers, guest services representatives, team attendants, and interns, to ensure smooth event operations.
  • Payroll & Timekeeping Administration: Created event records in the ABI payroll system and reviewed and approved game-day employee hours to support accurate payroll processing.
  • Policies & Procedures: Developed and implemented game-day staff policies and procedures to promote consistent operations and service standards.
  • Vendor & Contractor Scheduling: Coordinated police, EMTs, janitorial personnel, and other third-party contractors, ensuring seamless event logistics and operational readiness.
  • Equipment & Inventory Management: Managed distribution, tracking, and inventory of stadium equipment, including ticket scanners, radios, metal-detection wands, tables, chairs, and crowd-control equipment, to maintain operational efficiency.
  • Cross-Functional Coordination: Collaborated with internal departments to prepare the stadium for games and special events.
  • Special Event & Rental Management: Coordinated special event rentals from sales and contract administration through staffing, vendor scheduling, event setup, breakdown, and on-site event management.
  • Uniform Program Administration: Ordered, distributed, and tracked game-day staff uniforms to ensure personnel had the necessary equipment and attire.
  • Mail Handling: Received and inputted all packages into league mandated logs.
  • Event Dispatching: Served as the supervisor for the dispatcher during each event and filled in as needed.

Game Day Intern/Guest Services and Game-Day Lead

Memphis Redbirds/Memphis 901FC
Memphis, TN
2022 - 2024
  • Workforce Leadership & Hiring: Scaled, trained, scheduled, and coached a game-day workforce of over 100 personnel (ushers, guest services, interns, clubhouse staff).
  • Customer Service: Managed guest services and resolved guest complaints during events, enhancing overall guest experience.
  • Special Event Management: Coordinated special event rentals, overseeing sales, contract execution, staffing logistics, vendor scheduling, and on-site management.
  • Asset & Logistical Control: Supervised the procurement, tracking, and auditing of vital stadium hardware, uniform inventories, and technology using modern CMMS software (MaintainX/Fiix).
  • Risk & Liability Management: Tracked and filed facility incident reports, ensuring timely resolutions and reducing organizational liability.

Retail Associate

Converse
Vacaville, CA
2021 - 2021
  • Customer Service: Created welcoming environment and assisted customers with knowledgeable merchandise guidance.
  • Merchandising & Operations: Restocked inventory and ensured store cleanliness to enhance shopping experience.
  • Cash Handling: Processed sales transactions through cash wrap and POS systems

Caretaker

Private Residence
Sacramento, CA
2018 - 2021
  • Assisted relative with daily routines, personal care, and mobility to enhance comfort and independence.

Education

B.A. - Religious Studies and Philosophy, Concentration: Philosophy

Christian Brothers University
Memphis, TN
01-2023

Skills

  • Stadium & Event Operations: Game-Day Operations, Venue Readiness, Event Setup and Breakdown, Facility Walkthroughs, Special Event Logistics
  • Event Management
  • Vendor & Project Coordination: Contractor Scheduling, Maintenance Coordination, Cross-Functional Collaboration, Installation Projects
  • Risk & Operational Support: Incident Reporting, Event Dispatching, Facility Issue Resolution, Equipment Tracking, Operational Standards
  • Workforce & Team Leadership: Recruitment, Hiring, Training, Staff Scheduling, Guest Services, Policies and Procedures
  • Guest Experience Management
  • Systems & Software: Microsoft Office Suite, ABI Scheduling and Payroll, Fiix CMMS, MaintainX CMMS

Timeline

Stadium Operations Coordinator

Sacramento River Cats/Athletics
2025 - 2026

Stadium Operations Coordinator

Memphis Redbirds/ Memphis 901FC
2024 - 2025

Game Day Intern/Guest Services and Game-Day Lead

Memphis Redbirds/Memphis 901FC
2022 - 2024

Retail Associate

Converse
2021 - 2021

Caretaker

Private Residence
2018 - 2021

B.A. - Religious Studies and Philosophy, Concentration: Philosophy

Christian Brothers University

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