Carmen Torres
Kissimmee,FL
Summary
Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Bilingual Medical Receptionist with over 5 years of experience in private medical office. Excellent skills managing complex appointment system to maximize revenues.
Overview
8
8
years of professional experience
Work History
Special Needs Teacher
Reborn Christian Academy
Kissimmee, Florida
08.2020 - 05.2022
- Administered assessments to determine each student's specific educational and social needs.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
CNA
Osceola Council On Aging
Kissimmee, FL
01.2018 - 03.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medical Receptionist
Total Care Home Service
Kissimmee, FL
02.2014 - 01.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Education
RBT
A Boundless Care Inc.03.2020
CNA
American Vocational Academy
Kissimmee, FL08.2013
Associate of Arts - Special Needs Associate
Universidad Interamericana
Aguadilla PR05.2000
Skills
- Student records management
- Conflict resolution techniques
- Teacher Support
- Activity Planning
- Customer Service
- Problem Solving
- Supply Ordering
- Medical Recordkeeping
- Data Entry Software
- Administrative Tasks
Languages
Spanish
Timeline
Special Needs Teacher
Reborn Christian Academy
08.2020 - 05.2022
CNA
Osceola Council On Aging
01.2018 - 03.2020
Medical Receptionist
Total Care Home Service
02.2014 - 01.2018
RBT
CNA
American Vocational Academy
Associate of Arts - Special Needs Associate
Universidad Interamericana
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