- Assist with event setup, operations, and guest support for university and athletic events
Carmen Uribe
Montgomery,TX
Summary
Developed strong communication and problem-solving skills in fast-paced customer service environment. Skilled in managing administrative tasks, handling inquiries, and providing exceptional service. Seeking to transition into new field, leveraging these transferrable skills to contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
Lone Star Sports Zone
Magnolia, Texas
06.2024 - 06.2025
- Opened and closed the facility, following operational and security procedures.
- Managed customer check-in and check-out processes, handling payments and maintaining accurate records.
- Assisted with scheduling, transactions, and customer inquiries in a fast-paced environment.
- Supported daily operations by ensuring organized front desk workflows and clear communication.
- Checked customers in and out efficiently while providing friendly, professional service.
- Handled front desk responsibilities including scheduling, payments, and customer inquiries.
- Maintained accurate records and supported smooth facility operations.
Shift Lead
Jeremiah’s Italian Ice
Montgomery, Texas
08.2024 - 12.2024
- Delivered professional customer service while resolving issues to support customer retention.
- Performed daily cash handling, including counting tills, reconciling sales, and identifying discrepancies.
- Created and maintained Excel spreadsheets and charts to track sales, labor costs, and inventory.
- Assisted with bank deposits and financial transactions, ensuring accuracy and internal control.
- Supervised, trained, and scheduled team members to support efficient operations and productivity.
Education
Bachelor of Business Administration - Accounting
University of the Incarnate Word
San Antonio, Texas09.2028
Skills
- Spreadsheet reporting and analysis
- Accurate cash handling
- POS system operation and support
- Data organization skills
- Customer engagement
- Detail-oriented
Interests
Volunteer — UIW Campus & Athletic Events
COLLEGIATE ATHLETICS EXPERIENCE
- Student-Athlete (Softball) – University of the Incarnate Word, San Antonio, Texas
- 2025 – Present
- Competes at a high collegiate level while maintaining academic excellence.
- Demonstrates strong discipline, teamwork, and leadership in a competitive environment.
- Effectively balances demanding training schedules with coursework and volunteer activities.
Timeline
Shift Lead
Jeremiah’s Italian Ice
08.2024 - 12.2024
Front Desk Associate
Lone Star Sports Zone
06.2024 - 06.2025
Bachelor of Business Administration - Accounting
University of the Incarnate Word