Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Carmen Valentin

Albany,NY

Work Preference

Desired Job Title

Customer Service CashierCustomer Support Specialist

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Albany, NY
Open to relocation: No

Minimum Desired Compensation

0/hr

Important To Me

Career advancementFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Detail-oriented customer service cashier skilled in providing tailored solutions and enhancing customer experiences. Committed to leveraging product knowledge and problem resolution skills to contribute to team success and operational efficiency. Dedicated customer service professional with solid experience in enhancing shopping experiences through tailored solutions and expert product knowledge.

Overview

25
25
years of professional experience

Work History

Customer Service Cashier

Stewart's Shops
Watervliet, New York
05.2025 - 11.2025
  • Guided customers through product inquiries, delivering tailored solutions to enhance their shopping experience.

Customer Support Specialist

Swarovski
Albany, New York
05.2022 - 11.2024
  • Assisted customers with product inquiries and order placements.
  • Provided expert knowledge on Swarovski products and collections.
  • Collaborated with team members to enhance customer service processes.

Patient Enrollment Associate

Whitney M. Young, Jr. Health Center
Albany, New York
10.2000 - 11.2003
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Trained new staff on filing, phone etiquette and other office duties.

Education

Some College (No Degree) - Phlebotomy Technician

SCCC
Schenectady, NY
07-2025

GED -

High School Equivalency Testing Program
Albany, NY
03-1993

Skills

  • Customer service
  • Team collaboration
  • Product knowledge
  • Problem resolution
  • Attention to detail
  • Inventory management

Languages

Spanish
Full Professional

Timeline

Customer Service Cashier

Stewart's Shops
05.2025 - 11.2025

Customer Support Specialist

Swarovski
05.2022 - 11.2024

Patient Enrollment Associate

Whitney M. Young, Jr. Health Center
10.2000 - 11.2003

Some College (No Degree) - Phlebotomy Technician

SCCC

GED -

High School Equivalency Testing Program
Carmen Valentin