Summary
Overview
Work History
Education
Skills
Certification
Timeline
references
Generic

Carmen Farish

Pine Valley,UT

Summary

Skilled Dental and Front Office Assistant with experience and training necessary to assist with various front office procedures. Developed exceptional skills in high-pressure, fast-paced surgical environments and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills that have helped many offices. Seeking to transition into new field, leveraging strong organizational and multitasking abilities remotely. Ready to help team achieve company goals.

Overview

4
4

Years of professional experience with Doctors

1
1

Year of front office responsibilities

1
1

Master Remote professional program

Work History

Front Office Assistant

Az Max Oral Facial Surgery
05.2023 - 08.2023
  • Directed approximately 40 or more phone inquiries, answered customer questions, and scheduled appointments per day.
  • Reviewed and updated customer information in database for accuracy.
  • Completed patient check-in processes by verifying insurance.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Completed daily logs for management review.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Answered customer telephone calls promptly and appropriately handled needs.

Surgical Assistant

SWOSA
12.2024 - 02.2025
  • Was able to learn quickly from previous experience.
  • Increased patient satisfaction with compassionate post-operative care and thorough follow-up instructions.
  • Worked with 3 different Doctors, knowing their specific needs individually.
  • Assisted in implementation of new surgical protocols, leading to more efficient and safer surgical practices.
  • Supported surgical teams in emergency situations, quickly adapting to unexpected complications and maintaining composure.

Surgical Assistant

OFSI
10.2023 - 11.2024
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
  • Recognized by my superior for being personable with the patients
  • Was told I am someone people feel comfortable coming to with questions and concerns
  • Managed approximately 20 incoming and outgoing phone calls a day while still preforming daily tasks.

Back Office Assistant

Az Max Oral Facial Surgery
08.2022 - 08.2023
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for surgeons to view and evaluate.
  • Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
  • Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
  • Provided timely support to various departments, ensuring smooth daily operations and increased productivity. Always making sure everyone could leave on time.
  • Responded to inquiries from callers seeking information.
  • Managed schedules and calendars for multiple Doctors, increasing punctuality and attendance at important meetings.

Education

High School Diploma -

Snowflake High School
Snowflake, AZ
05.2021

Skills

  • Organizational skills
  • Multitasking Abilities
  • Teachable
  • Adaptability and flexibility
  • Stress tolerance
  • Task prioritization
  • Effective communication
  • Team Collaboration
  • Taking Medical and Dental Histories
  • Postoperative Care Instructions
  • Personable Communication
  • Healthcare technology

Certification

OMS Vision, WinOMS, and DSN proficient

Master remote work professional Certification

IV Certified 2023

Basic life support 2023 Certified

RHS Certified 2023

ACLS Certified 2024

DAANCE Certified 2024

Trios scanner Certified 2024

Timeline

Surgical Assistant

SWOSA
12.2024 - 02.2025

Surgical Assistant

OFSI
10.2023 - 11.2024

Front Office Assistant

Az Max Oral Facial Surgery
05.2023 - 08.2023

Back Office Assistant

Az Max Oral Facial Surgery
08.2022 - 08.2023

High School Diploma -

Snowflake High School

references

Dr. Mathew Mizukawa DMD mmizukawa@swosa.com


Dr. R Brinks Austin DDS MD (480) 415-4369


Team Lead Marilynn Gallegos (480) 529-2211

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Carmen Farish