Carmen Wilder
Milwaukee
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
3
3
years of professional experience
Work History
Student Success Coach
City Year Milwaukee
08.2025 - Current
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Oversaw career and job fairs to connect students with area schools and employers.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Server
Potawatomi Hotel & Casino
02.2025 - 10.2025
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Youth Program Coordinator
Silverspring Neighborhood Center
06.2024 - 07.2025
- Built recruitment and retention plans to maintain full roster of program participants.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Provided leadership, guidance and support to 30+ youth volunteers.
- Oversaw the food pantry as well as the art program.
Catering Server
Fiserv Forum
03.2023 - 06.2024
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
Associate of Arts - Psychology
Milwaukee Area Technical College
Milwaukee, WI05-2026
Skills
- Networking and relationship building
- Creativity and innovation
- Problem-solving aptitude
- Adaptability
- Team building
Timeline
Student Success Coach
City Year Milwaukee
08.2025 - Current
Server
Potawatomi Hotel & Casino
02.2025 - 10.2025
Youth Program Coordinator
Silverspring Neighborhood Center
06.2024 - 07.2025
Catering Server
Fiserv Forum
03.2023 - 06.2024
Associate of Arts - Psychology
Milwaukee Area Technical College