Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Quote
Timeline
StoreManager
Carmen G Rivera

Carmen G Rivera

Reno,NV

Summary

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Realtor

REMAX Gold
08.2020 - Current
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Wrote contracts to outline sales and purchases of properties.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

Server

Mr Shiloh's
02.2016 - 07.2018
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Rocky's Pizza And Italian Food
12.2015 - 02.2016
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Sales Associate

VP Vitamin and Health Food Store
Los Angeles, CA
2014 - 2015
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Arts - Art Education

University of Georgia
Athens, GA

BBA - Marketing And Public Relations

Ashford University
San Diego, CA
03.2015

Skills

  • Attention to detail
  • Organizational skills
  • Effective communication
  • Creative thinking
  • Problem-solving abilities
  • Lead Follow up
  • Sales Closing
  • Purchase Agreements
  • Dining Customer Service
  • Natural Leadership
  • Guest Inquiries
  • Adaptable and Flexible
  • Warm and Friendly
  • Order Accuracy and Delivery

Affiliations

  • NNRMLS

Certification


  • Certified Listing Agent, Remax Gold

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Realtor

REMAX Gold
08.2020 - Current

Server

Mr Shiloh's
02.2016 - 07.2018

Server

Rocky's Pizza And Italian Food
12.2015 - 02.2016

Sales Associate

VP Vitamin and Health Food Store
2014 - 2015

Bachelor of Arts - Art Education

University of Georgia

BBA - Marketing And Public Relations

Ashford University

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Carmen G Rivera