Carmine Carusone
Carle Place
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Onion Tree-Sea Cliff, NY
Sea Cliff, NY
01.2024 - Current
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
- Developed and implemented operational strategies to enhance customer satisfaction and service efficiency.
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
- Collaborated with the management team to develop and implement operational policies and procedures
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
Server/Bartender
The Onion Tree-Sea Cliff, NY
Sea Cliff, NY
07.2022 - Current
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Responded promptly to guest inquiries and concerns, resolving issues in a professional and satisfactory manner
- Worked collaboratively with team members to provide efficient service during peak hours
Head Waiter
Vincent's Restaurant & Pizzeria-Albertson, NY
Albertson, NY
06.2016 - 06.2022
- Supervised dining room operations, ensuring exceptional guest service and satisfaction.
Education
Bachelor's degree - History
SUNY Oneonta
Oneonta, NY05-2023
High school diploma - undefined
Carle Place Middle Senior High School
Carle Place, NY06-2018
Skills
- Communication skills
- Event planning
- Customer service
- Community engagement
- Management
- Decision-making
- Team leadership
- Team management
- Supervising experience
- Bartending
- Sales
- Time management
- Food safety
- Assistant manager experience
- Merchandising
- Shift management
- Training & development
Affiliations
- Alpha Phi Omega National Community Service Organization Elective Board Member
Certification
- Nassau County Food Managers Certification
- May 2025 to May 2028
Languages
Italian - Expert
Spanish - Intermediate
English - Expert
Timeline
Assistant Manager
The Onion Tree-Sea Cliff, NY
01.2024 - Current
Server/Bartender
The Onion Tree-Sea Cliff, NY
07.2022 - Current
Head Waiter
Vincent's Restaurant & Pizzeria-Albertson, NY
06.2016 - 06.2022
High school diploma - undefined
Carle Place Middle Senior High School
Bachelor's degree - History
SUNY Oneonta