Summary
Overview
Work History
Education
Skills
Esports Player
Timeline
Generic

Carnell Pollins

Cedar Park,TX

Summary

Committed and hardworking at HEB with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Always wanting to improve, and creative problem-solver versed in customer service.

Overview

9
9
years of professional experience

Work History

Cashier

HEB Grocery Store
06.2023 - Current
  • Helped the checkout process for increased efficiency and reduced waiting times.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Set up new sales displays each week with fresh merchandise.
  • Assisted customers with returns, and refunds, and resolved transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Food Service Worker

Sibil's Rib's N More
01.2015 - Current
  • Helping my mother with serving the food.
  • Building a fun and happy environment.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Helped Cater for events and weddings, ensuring a good time.

Pizza Maker

Domino's Pizza
10.2022 - 06.2023
  • Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and the kitchen operating smoothly.

Education

Computer Science

University of Texas At Tyler
Tyler, TX
07.2027

Skills

  • Till Counting
  • Retail Merchandising
  • Basic Mathematics
  • Ticket Sales

Esports Player

I play for the Smash Team in Tyler, getting better every day. One of the best there and have fun being there.

Timeline

Cashier

HEB Grocery Store
06.2023 - Current

Pizza Maker

Domino's Pizza
10.2022 - 06.2023

Food Service Worker

Sibil's Rib's N More
01.2015 - Current

Computer Science

University of Texas At Tyler

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Carnell Pollins