Carol Brown
Houston,TX
Summary
Hardworking sales expert enthusiastic about exceeding goals. Pursues opportunities to contribute to group success. Offers strong relationship-building and problem-solving abilities. Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs.
https://www.linkedin.com/in/carolwmbrown/
Overview
23
23
years of professional experience
Work History
Independent Sales Consultant
Self Employed Services
09.2018 - Current
- Developed tailored sales strategies for each client, resulting in a higher conversion rate.
- Developed lasting relationships with clients through consistent communication, understanding their needs, and offering relevant solutions.
- Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
- Expanded client base through effective networking and referrals, leading to significant business growth.
- Conducted comprehensive product demonstrations, ensuring clients understood the benefits and value of the products offered.
- Managed 15-25 outside sales visits per week
- Managed 30-50 Business Development and Sales phone calls per day.
Outside Sales Account Manager
South Texas Region
01.2005 - 09.2018
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Expanded client base through strategic prospecting and effective networking activities.
- Strengthened long-lasting agent relationships based on accurate price quotes and customer-centric terms
- Managed accounts to retain existing relationships and grow share of business. Facilitated agent satisfaction and renewed customer relations to drive growth
- Resolved problems with customers to maintain relationships and increase return customer base.
- Achieved sales targets consistently by utilizing excellent communication and negotiation skills.
- Developed specific schedule of prospecting and account management tasks to perform daily, weekly and monthly to meet or exceed sales goals with little company supervision.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Collaborated with cross-functional teams to ensure seamless customer experiences and optimized solutions for clients.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
- Managed 15 - 25 outside sales visits per week
- Managed 30-50 Business Development and Sales phone calls per day.
International Business Development Manager
Western Union, US Market
04.2001 - 01.2005
- Communicated directly with customers and partners to build strong business networks and relationships
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Implemented innovative business development strategies to increase customer base and expand market share
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Identified business development challenges and customer concerns for proactive resolution
- Contributed to industry events and trade shows to showcase products and gather industry intelligence
- Managed 15 - 30 outside sales visits per week
- Managed 30-50 Business Development and Sales phone calls per day.
Education
Masters of Business Administration - Marketing And Finance
Auburn University-Montgomery
Montgomery, ALSkills
- Sales Pipeline Management
- Business Development and Planning
- Account Servicing
- Solution Selling
- Professional Networking
- Relationship Selling
- Sales Pipeline Development
- Sales Funnel Management
- Business Growth and Retention
- Lead Generation
Timeline
Independent Sales Consultant
Self Employed Services
09.2018 - Current
Outside Sales Account Manager
South Texas Region
01.2005 - 09.2018
International Business Development Manager
Western Union, US Market
04.2001 - 01.2005
Masters of Business Administration - Marketing And Finance
Auburn University-Montgomery
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