Summary
Overview
Work History
Education
Skills
ACTIVITIES
Timeline
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Carol Dailey

Tyler,TX

Summary

Seasoned supply chain and retail operations executive with a strong track record of leading large-scale teams and managing complex logistics in both distribution centers and big box retail operations. Eager to apply my leadership and operational acumen to new challenges.

To lead the development of a revolutionary artificial intelligence platform that will disrupt the financial industry and enhance customer experience, by collaborating with cross-functional teams and delivering on time, within budget, and with the highest quality standards.

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

23
23
years of professional experience

Work History

Inbound Operations Manager

Target DC578
01.2023 - Current
  • Responsible for forecasting daily receiving goals utilizing data inputs from various resources and execution of plans. Responsible for over 65 direct reports operating over 100 receiving doors. Coach for performance, manage terminations and drive quarterly process improvements.

Engineering and Facilities Operation Manager

Target DC3892
01.2018 - 01.2023
  • Responsible for implementing change in fast-paced automated operations food distribution center. Oversaw new change initiatives for improving building automated performance of Kuka robotics. Responsible for day-to-day operations and preventive maintenance on all ride-on equipment and all conveyor systems. Responsible for corporate maintenance spending accounts and requesting capital expense projects for improvement.

Co-Manager

Wal-Mart Stores
01.2013 - 01.2018
  • Responsible for all operations of a 1.2 million dollar in sales retail operation. Oversaw hiring, training, promotions and termination of managers. Worked closely with market teams when developing budgets, staffing and sales forecasting. Served as the Compliance Champion and Safety Captain in the South Regional Market. Responsible for overseeing customer satisfaction as well as associates’ wellbeing. Utilized P&L statements to implement changes where negative trends were prominent and capitalized on positive trends.

Distribution Center Operations Manager

Wal-Mart DC6069
01.2003 - 01.2013
  • Responsible for over 120 direct reports including receiving, quality assurance, problem solving and customer service. Conducted production time studies that were implemented to increase productivity and reduce waste. Championed Safety of all associates and implemented improvements suggested by associates. Led workforce restructuring by utilizing temporary associates during peak seasons. Led morale initiatives by scheduling fun events for associates and their families.

Education

BS - Human Resource Leadership

UMGC
09-2027

Certification - Lean Six Sigma Black Belt

SSGI
01.2025

Certification - Data Analytics

Six Sigma Global Institute
01.2024

Certification - Supply Chain Management

SSGI
01.2021

Certification - Lean Six Sigma Yellow and Green Belt

Six Sigma Global Institute
01.2021

Skills

  • Project execution
  • Process Improvements
  • Team leadership
  • Effective communication
  • Analytical problem-solving
  • Detail-oriented approach
  • Effective change implementation
  • Customer engagement
  • Expense management and forecasting
  • Strategic workforce planning
  • Vendor partnership development
  • Inventory loss mitigation
  • Retail operations oversight
  • Supply chain coordination
  • Inventory management improvement
  • Technical expertise

ACTIVITIES

Volunteers For: Relay for Life Feed the Children programs Habitat for Humanity Job Fairs Senior Meals on Wheels Big Sister Mentor.

Timeline

Inbound Operations Manager

Target DC578
01.2023 - Current

Engineering and Facilities Operation Manager

Target DC3892
01.2018 - 01.2023

Co-Manager

Wal-Mart Stores
01.2013 - 01.2018

Distribution Center Operations Manager

Wal-Mart DC6069
01.2003 - 01.2013

Certification - Lean Six Sigma Black Belt

SSGI

Certification - Data Analytics

Six Sigma Global Institute

Certification - Supply Chain Management

SSGI

Certification - Lean Six Sigma Yellow and Green Belt

Six Sigma Global Institute

BS - Human Resource Leadership

UMGC
Carol Dailey