Jenavyve Mejia
Tampa
Summary
Experienced sales professional with a proven track record in leading inbound sales teams. Demonstrates expertise in optimizing sales operations and boosting team morale. Recognized for a collaborative approach and consistently achieving results, while adapting swiftly to changing scenarios. Possesses strong leadership and strategic planning skills, combined with a results-oriented mindset. Prepared to take on the responsibilities of leading an inbound sales team and drive success.
Overview
9
9
years of professional experience
Work History
Inbound Sales Supervisor
Charter Communication
01.2022 - Current
- Implemented quality monitoring procedures for inbound sales calls, ensuring consistent adherence to company standards while identifying areas for improvement.
- Facilitated weekly meetings with the sales team to review progress towards goals while addressing any challenges or roadblocks encountered.
- Established clear expectations for the team through consistent communication on goals, targets, policies, and procedures.
Inbound Sales Representative
Charter Communication
01.2021 - 01.2022
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Maintained detailed records of sales activities, enabling accurate performance evaluations and targeted improvement initiatives.
Direct Sales Representative
Charter Communication
02.2019 - 01.2021
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Leveraged comprehensive understanding of product/service portfolio to craft tailored solutions addressing unique client needschallenges.
Real Estate Agent
Wade Team
12.2017 - 11.2018
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
Nursing Assistant
Lithia Assistant Living
08.2016 - 02.2018
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Education
Associates -
Barry University
Miami, FloridaSkills
- Project execution
- Effective communication
- Effective problem resolution
- Sales team leadership
- Developing sales professionals
- Simultaneous task management
- Proficient in client relations
- Schedule management
- Sales commission expertise
- Collaborative team development
LEADERSHIP
Team building, decision-making, conflict resolution, communication, delegation, and strategic planning. My ability to successfully drive performance while getting the most out of their productivity.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inbound Sales Supervisor
Charter Communication
01.2022 - Current
Inbound Sales Representative
Charter Communication
01.2021 - 01.2022
Direct Sales Representative
Charter Communication
02.2019 - 01.2021
Real Estate Agent
Wade Team
12.2017 - 11.2018
Nursing Assistant
Lithia Assistant Living
08.2016 - 02.2018
Associates -
Barry University
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