Carol Drahos
Owosso,MI
Summary
Detail-oriented office manager with over four years of experience in optimizing administrative processes and coordinating schedules. Expertise in customer relations and invoicing, contributing to enhanced operational efficiency and stronger team collaboration.
Overview
28
28
years of professional experience
Work History
Office Manager
Huron Mechanical Heating & Cooling
Owosso, MI
10.2021 - Current
- Managed office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling for service technicians, optimizing daily routes and improving response times.
- Handled the invoicing to customers and accounts payable/receivable.
Warranty
Precision Electric Motor Sales
Corunna, MI
05.1998 - 10.2021
- Worked with customers to help them with their warranties/exchanges.
- I have also worked in customer service and feel I have good customer service skills.
- I have also worked in the Pems receivables dept and sales.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Corunna High School
Corunna, MI06-1998
Skills
- Customer service
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Relationship building
Timeline
Office Manager
Huron Mechanical Heating & Cooling
10.2021 - Current
Warranty
Precision Electric Motor Sales
05.1998 - 10.2021
High School Diploma -
Corunna High School