Carol East
Gerrardstown
Summary
Highly organized Medical Billing Clerk with over 25 years in the healthcare industry. Expertise in problem-solving, team collaboration, and meticulous Operating Room billing. Committed to improving billing practices and ensuring accurate claim processing for better financial outcomes. Work closely with Purchasing and Sales Reps for seamless transactions to pay numerous medical companies.
Overview
28
28
years of professional experience
Work History
Medical Billing Clerk
Valley Health-Winchester Medical Center
Winchester, VA
08.1998 - Current
- Assisted in training new staff on billing procedures and software systems, enhancing team efficiency.
- Conducted regular audits of billing records to identify errors and implement corrective measures promptly.
- Collaborated with healthcare providers to resolve billing discrepancies and streamline communication processes.
- Continuously updated professional skills through ongoing education and training opportunities, staying informed on changes in healthcare industry standards and trends.
- Supported practice management by providing input on financial performance metrics and making recommendations for improvements in the billing process.
- Collaborated with healthcare providers to ensure proper documentation was submitted for accurate claim processing, reducing denials due to incomplete or incorrect information.
- Conducted regular audits of patient accounts, identifying inaccuracies or discrepancies that required correction or adjustment.
- Managed high volume of daily billing tasks, prioritizing work efficiently in order to meet tight deadlines without compromising accuracy.
- Handled sensitive patient information with utmost discretion, maintaining strict confidentiality in accordance with HIPAA regulations.
- Delivered timely and accurate charge submissions.
- Audited and corrected billing and posting documents for accuracy.
- Processed vendor and supplier payments on weekly basis.
- Utilized various software programs to process customer payments.
- Used data entry skills to accurately document and input statements.
- Adhered to established standards to safeguard patients' health information.
Education
Certified Professional Coder -
AAPC
Salt Lake City, UT2026
Certifies Surgical Technologist -
Lord Fairfax Community College
Middletown, VA1996
High School Diploma -
John Handley High School
Winchester, VA1992
Skills
- CPT knowledge
- Anesthesia Coding
- HIPAA compliance
- ICD-10 proficiency
- Medical terminology
- Patient billing
- Teamwork and collaboration
- Multitasking and organization
- Proficiency in EPIC
- Medical billing
- Chart auditing
- Time management
- Attention to detail
- Reliability
- Problem-solving abilities
- Customer service with sales reps
Timeline
Medical Billing Clerk
Valley Health-Winchester Medical Center
08.1998 - Current
Certified Professional Coder -
AAPC
Certifies Surgical Technologist -
Lord Fairfax Community College
High School Diploma -
John Handley High School