Carol Eves

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Performed medical records management, including filing, organizing and scanning documents.

Compiled and produced documents and reports, and filed, copied, or faxed papers to parties. Maintain reception area clean and neat to provide visitors with a positive impression of the company. Standardized department filing system, enhancing accessibility and organization of important documents.

Receiving and billing for company.

Did payroll for the employees

Welcomed customers at entrance

Guest Services

Porter

Box office

• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive a positive first impression.

• Tracked stock levels and replenished supplies as needed.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Conducted insurance verification Delivered administrative support to staff through telephone assistance, filing, typing, and faxing, enhancing operational workflows, filing, typing, and faxing. Balanced petty cash, assisted Doctors

• Coordinated office operations to enhance workflow efficiency and support team productivity.
• Managed scheduling, ensuring optimal use of resources and timely completion of tasks.
• Implemented standardized procedures for document management and record-keeping accuracy.

• Obtained client medical history, medication information, symptoms, and allergies.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Empowered patients through education on self-management techniques for chronic conditions.
• Collected and documented patient medical information such as blood pressure and weight.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

• Conducted routine laboratory tests to support accurate patient diagnosis and treatment.
• Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
• on call for doctor
• Public relations for office
• Filled prescriptions