Carol Gutierrez
Las Palmas 3
Virginia Beach,VA
1
year of professional experience
Creating a friendly and welcoming environment while using cognitive skills to handle stressful situations regarding guest overflow and dealing with customer complaints. Developed fast problem solving skills and improved organizational skills. Multitasks hostessing and bussing tables and ensuring a smooth yet fast, efficient work ethic when it gets exceptionally busy. Utilizing positive communication to understand clearly what the guest needs.
Work History
Restaurant Hostess
1 Year- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in maintaining cleanliness and organization of dining area during service hours.
- Handled guest with questions and provided solutions to the best of my professional abilities.
- Handled take out orders, close out checks, served complementary chips and salsa.
- Helped with closing providing a fast and efficient process to leave work on time.
- Handles high-stress situations patiently when there is guest overflow.
Education
Bachelor of Science - Psychology
- Dean's List Fall 2025
- Virginia Merit Scholarship Recipient
- 3.5 GPA
- Extracurricular Activities: Latin Student Association
- 28 credits completed
High School Diploma
- Graduated with honors
- Magna cum laude graduate
- National Honor's Society Member
- Tri-M Music Honor's Society Member
- International Thespian Honor's Society Member
- 3.7 GPA
Skills
Exceptional customer service
Money handling
Strong multitasking
Active learning
Payment processing
Teamwork and collaboration
Organizational
Problem-solving skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Las Palmas 3
06.2025 - CurrentRead More
Virginia Commonwealth University
Bachelor of Science from Psychology
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First Colonial High School
High School Diploma
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