Carol Hamblin
Rhinelander,WI
Summary
Detail-oriented Office Manager skilled in document management and communication coordination. Streamlined processes to enhance customer service and support office operations. Experienced Dementia Care Specialist with a solid background in coordinating care and managing referrals, focused on improving patient outcomes through effective communication and advocacy.
Overview
11
11
years of professional experience
Work History
Office Manager
Hub Group
Rhinelander, Wisconsin
02.2025 - Current
- Streamlined filing system to enhance document retrieval efficiency.
- Maintained filing system for records, correspondence and other documents.
- Coordinated phone and email communications, facilitating seamless information flow and mail routing.
- Managed incoming correspondence, ensuring timely delivery to appropriate personnel.
Food Service Director
Consolidated Foodservice
Rhinelander , WI
05.2020 - 07.2024
- Managed daily food service operations to meet diverse client needs and enhance customer satisfaction.
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Supervised kitchen staff, ensuring high-quality food preparation and presentation to maintain standards.
- Implemented training programs for staff on food safety and sanitation practices.
- Ensured compliance with local health codes and regulations, safeguarding health and safety in food services.
Dementia Care Specialist
Great Lakes Intertribal Council
Lac du Flambeau, Wisconsin
04.2020 - 02.2022
- Processed referrals to ensure timely access to specialists and facilities for patients.
- Coordinated care among primary care providers, specialists, and hospitals to enhance patient outcomes.
- Managed case activities, advocating for patients and monitoring progress toward desired health outcomes.
Aging and Disability Resource Specialist
Lac Courte Oreilles Health Center
Hayward, Wisconsin
09.2014 - 08.2019
- Facilitated resource allocation and management for health services initiatives, improving access to essential services.
- Collaborated with healthcare teams to enhance service delivery effectiveness.
- Coordinated training sessions for staff on resource utilization and best practices, enhancing team knowledge and service delivery.
- Ordered additional resources to maintain optimal inventory levels, ensuring uninterrupted patient care.
- Managed inventory of medical supplies to ensure availability for patient care.
Education
Associate of Arts - Business Administration And Management
Lac Courte Oreilles University
Hayward, WI06.1996
High School Diploma -
Hayward Sr High
Hayward, WI05.1986
Some College (No Degree) - Business Communication
UW Wausau
Wausau, WISkills
- Document management
- Office administration
- Communication coordination
- Email management
- Records maintenance
- Customer service
- Kitchen management
- Food quality control
- Staff supervision
- Cost control
Timeline
Office Manager
Hub Group
02.2025 - Current
Food Service Director
Consolidated Foodservice
05.2020 - 07.2024
Dementia Care Specialist
Great Lakes Intertribal Council
04.2020 - 02.2022
Aging and Disability Resource Specialist
Lac Courte Oreilles Health Center
09.2014 - 08.2019
Associate of Arts - Business Administration And Management
Lac Courte Oreilles University
High School Diploma -
Hayward Sr High
Some College (No Degree) - Business Communication
UW Wausau