CAROl Hanson
Houlton,USA
Summary
Application for Intake Specialist & Authorization/Referral Specialist
Overview
29
29
years of professional experience
Work History
Unit Scheduling Coordinator
Houlton Regional Hospital ASU/OR Unit
Houlton, ME
01.2020 - Current
- Coordinated patient care to ensure seamless unit operations and timely service delivery.
- EMR experience
- Reviewed authorizations and referrals for compliance and efficiency.
- Collaborated with client providers to enhance communication and service quality.
- Executed daily administrative duties to support operational workflow.
- Fluent in Availity, Athena and other patient portals for medical records use
Insurance Referral Specialist
Houlton Regional Hospital
Houlton, ME
01.2011 - 01.2020
- Conducted inter and intra office medical referral investigations to streamline patient care.
- Digitized medical records to enhance accessibility and accuracy.
- Prioritized daily workloads to ensure timely completion of tasks.
- Scheduled procedures between patients and referral physicians for efficient service delivery.
- Collected and processed medical information to facilitate professional assessments.
- Managed processing and submission of insurance pre-certifications for patient coverage.
- Verified medical insurance coverage to confirm eligibility prior to treatment.
- Transferred medical records to required specialists, ensuring continuity of care.
Medical Secretary
Dr. Robert Mosenfelder
Houlton, ME
01.1997 - 01.2011
- Performed daily administrative tasks to support office efficiency.
- Coordinated patient scheduling, enhancing access to healthcare services.
- Filed medical records systematically for quick access and regulatory compliance.
- Handled interoffice account management to streamline workflows.
- Processed claims with precision, ensuring prompt reimbursements.
- Managed patient billing activities to uphold financial health of practice.
Education
Professional Coding Course
Practice Management Institute
Calais, ME01.2006
High School Graduate - undefined
Houlton High School
Houlton, ME01.1986
Skills
- Customer service orientation
- Computer proficiency: Windows, Microsoft Office, Meditec, and Email (outlook, hotmail, etc)
- Phone and communication skills
- Active listening
- Career advancement motivation
- HIPAA certification
- Self-motivation
Timeline
Unit Scheduling Coordinator
Houlton Regional Hospital ASU/OR Unit
01.2020 - Current
Insurance Referral Specialist
Houlton Regional Hospital
01.2011 - 01.2020
Medical Secretary
Dr. Robert Mosenfelder
01.1997 - 01.2011
High School Graduate - undefined
Houlton High School
Professional Coding Course
Practice Management Institute