Carol Humphrey
Atlanta,GA
Summary
Dedicated and Certified Peer Specialist with four years of experience supporting individuals facing substance use disorders and mental health challenges. Expertise in fostering trust and resilience among diverse and underserved populations, complemented by a strong foundation in peer-led support and crisis management. Proficient in utilizing active listening skills to create individualized service plans grounded in lived experiences, while providing trauma-informed care and facilitating Wellness Recovery Action Plans for over 40 peers. Committed to advocating for person-centered, self-determined solutions, ensuring engagement and rapport with each caseload while maintaining 100% HIPAA compliance in documentation and progress notes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Mary Hall Freedom Village, INC.
02.2025 - Current
- Regular coaching and support to individuals from diverse backgrounds, especially those suffering with Substance Use Disorder and chronic mental health challenges.
- Enter and track data accurately in EHR and RCI systems to monitor outcomes and process clinical insights.
- Focused on person centered Recovery Capital for Opioid Use Disorder consumers.
- Placements for individuals transitioning to and from treatment, that addresses their specific needs with ISP plans.
- Engaged in ongoing training and professional career development, that maintains certifications yearly.
- Tailoring treatment plan reviews for Aftercare peers that creates a stable base for long-term recovery.
- Mapping topics in process groups that are person centered to long-term recovery goals increasing a peers ability to flourish.
- Peer to Peer support of over 35 consumers each week per caseload and facilitating on average 20% of AfterCare peers weekly.
Housing Specialist
Mary Hall Freedom Village, INC.
02.2025 - 01.2026
- Provide trauma-informed peer-to-peer advocacy services to single women and women with children from diverse backgrounds.
- Assist in housing placement, transportation, and basic needs services for incoming consumers and their children.
- Compile, update, and transmit statistical data accurately. Proficient in Microsoft Office for administrative duties.
- Collaborate with team members by emailing relevant documents daily.
- Optimized a database to track service requests, technical problems, and improvements for services. Foster recovery and contribute to a supportive team environment.
Deli Clerk
Kroger
09.2022 - 03.2023
- Prepare and present deli menu items, ensuring compliance with ServSafe standards.
- Implementing inventory systems of over 250 food items daily, achieving notable cost reductions to prevent waste.
- Mentored new hires, boosting team productivity and morale to meet daily production goals.
- Maintained top sanitation scores, adhering to health department regulations.
Education
Associate of Science - Culinary Management
Jefferson State Community College
Birmingham, AL12-2018
Skills
- Certified Peer Specialist -AD
- Respect Institute Graduate
- Microsoft Office 365
- Active Listening
- Crisis Management
- WRAP Planning
- Substance Disorder Peer Specialist
- Motivational Interviewing
Certification
CERTIFIED PEER SPECIALIST-ADDICTIVE DISEASES 2026-27
Awards
R2ISE ALUMNI CERTIFICATE OF APPRECIATION 2025
Timeline
Certified Peer Support Specialist
Mary Hall Freedom Village, INC.
02.2025 - Current
Housing Specialist
Mary Hall Freedom Village, INC.
02.2025 - 01.2026
Deli Clerk
Kroger
09.2022 - 03.2023
Associate of Science - Culinary Management
Jefferson State Community College