Carol Jackson

• Led cross-functional teams to enhance operational efficiency and streamline processes.
• Facilitated regular team meetings to align goals and track progress effectively.
• Analyzed workflow data to identify bottlenecks and recommend process improvements.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

• Managed daily operations to ensure optimal workflow and team productivity.
• Developed training programs for new employees, enhancing onboarding process efficiency.
• Streamlined inventory management processes, reducing discrepancies and improving accuracy.
• Led cross-functional teams in implementing strategic initiatives to enhance customer satisfaction.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

Assisted veterinarian in holding patients, clean and stock all exam rooms and laboratory area.

Stay at home Mom due to COVID-19 out break. At home with school agreed children.