Carol Kegel
Windsor,CT
Summary
I'm a hard working restaurant professional with two decades of experience in all aspects of the hospitality industry. I am currently seeking employment as a server or bartender; however I would consider a management position for the right company. I truly enjoy and take pride in providing guests with the best experience possible, as well as cultivating positive relationships with my teammates.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Shade Bar And Grill At Double Tree Hotel
01.2016 - 02.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Met, greeted, and encouraged feedback from guests, and used feedback to implement positive changes within restaurant.
- Oversaw day to day needs of our restaurant staff such as scheduling, payroll, grievances and discipline actions when required.
- Hired, trained and supervised all new front end restaurant employees.
Server / Bartender
Shade Bar And Grill At Double Tree Hotel
01.2016 - 01.2019
- Always served food and beverages efficiently in accordance to all serve-safe regulations, and always with a smile.
- Worked with POS system to place orders, communicate with kitchen staff and handle financial transactions.
- Used the multi-tasking skills that I have developed over the last two decades, to provide efficient, prompt and friendly service to multiple tables and guests during high occupancy hours, without compromising quality of service.
Server
Ruby Tuesday
02.2012 - 02.2016
- Served food and beverages promptly and always in accordance to serve-safe guidelines.
- Worked with POS systems, as well as memorizing the restaurant menu in order to properly place orders, manage bills, and handle complimentary items.
- Always communicated with coworkers in order to ensure an excellent guest experiences, as well as efficient service during high occupancy shifts.
- Cultivated relationships with all guests in order to ensure repeat business and grow regular customers.
Bartender / Server
Tapas Bar And Grill
06.2008 - 02.2011
- Served food and alcoholic beverages promptly and always in accordance with CT liquor laws.
- Handled cash transactions accurately, and balanced daily financial reports.
- Performed opening and closing duties such as printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Ensured guest's safety by always following alcohol awareness procedures.
- Memorized the menu so that I was always prepared for questions as well as being in a position to upsell.
Education
No Degree - Serve Safe Certification
Tunxis Community College
Farmington, CTAssociate of Science - Medical Assisting
Goodwin College
East Hartford, CT06.2018
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Timeline
Restaurant Manager
Shade Bar And Grill At Double Tree Hotel
01.2016 - 02.2022
Server / Bartender
Shade Bar And Grill At Double Tree Hotel
01.2016 - 01.2019
Server
Ruby Tuesday
02.2012 - 02.2016
Bartender / Server
Tapas Bar And Grill
06.2008 - 02.2011
No Degree - Serve Safe Certification
Tunxis Community College
Associate of Science - Medical Assisting
Goodwin College
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