Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol MacDonald

Raleigh,NC

Summary

Skilled Retail Sales professional with 40+ years of experience in several environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Overview

47
47
years of professional experience

Work History

Floor Associate

Big Lots
Knightdale, NC
10.2016 - Current
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.

Personal Shopper

Lowe's Food
Knightdale, NC
04.2006 - 08.2014
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Picked quality and accurate items for 25 daily customer orders.
  • Tracked substitutions and informed customers of changes.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.

Meat Wrapper/Deli Clerk

Giant Eagle
Pittsburgh, PA
06.1978 - 03.2006
  • Performed meat inspections and ensured proper temperature environment.
  • Prepared, cut, weighed and wrapped deli meats and cheeses.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
  • Kept cases and shelves clean and well stocked.

Education

High School Diploma -

Elizabeth Seton High School
Pittsburgh, PA
06.1968

Skills

  • Description and Demonstration of Products
  • Product Knowledge
  • Merchandising Expertise
  • Retail Merchandising Expertise
  • Sales

Timeline

Floor Associate

Big Lots
10.2016 - Current

Personal Shopper

Lowe's Food
04.2006 - 08.2014

Meat Wrapper/Deli Clerk

Giant Eagle
06.1978 - 03.2006

High School Diploma -

Elizabeth Seton High School
Carol MacDonald