Carol McDonald
Chicago,IL
Summary
Medical Assistant in healthcare with solid 12 years of experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
Work History
Medical Assistant
University of Chicago Medicine
04.2016 - 10.2023
- Company Overview: Rheumatology
- Patient Rooming Triage- Virtual and In Person
- Phlebotomy
- Procedure set up and assistance
- Epic In basket Management-Refills
- Injection administration
- Quality control-maintain refrigerator temperature logs
- Prepare and send in office specimens to lab
- New Associate Preceptor
- Lead daily metric huddles
- Administrate duties-incoming and outgoing fax
- Rheumatology
Medical Assistant
Prime Source Health Care System
01.2015 - 01.2016
- Patient Rooming Triage
- Phlebotomy
- Injection administration
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Dr Das Family Practice
01.2012 - 01.2015
- Patient Rooming Triage
- Phlebotomy
- Injection administration
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Medical Assistant -
Everest College
01.2012
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Vital signs monitoring
- Vital sign monitoring
- Phlebotomy
- Clinical documentation
- Reliable team player
- Electronic medical records
- CPR
- Immunization administration
Key Qualifications
- Coordinate the delivery of quality clinical care in an outpatient setting.
- Demonstrate excellent customer service and communication skills to ensure that all aspects of communication meet and exceed patient expectations.
- Able to demonstrate flexibility in systemic approach to carry out assignments in a constantly changing environment.
- Maintain the highest quality standards of all documentation for efficiency and accuracy and communication in the EHR.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Highly organized.
Timeline
Medical Assistant
University of Chicago Medicine
04.2016 - 10.2023
Medical Assistant
Prime Source Health Care System
01.2015 - 01.2016
Medical Assistant
Dr Das Family Practice
01.2012 - 01.2015
Medical Assistant -
Everest College
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