Carol Paramore
Jay,FL
Summary
Proven track record in enhancing compliance and operational efficiency, notably achieving 100% DRF litigation compliance with the DOC in Florida during my tenure at Centurion. Excel in team training and relationship building, leveraging skills in Excel and interpersonal communication to drive improvements and foster positive client relationships.
Overview
27
27
years of professional experience
Work History
Site CQI Monitor
Centurion
01.2024 - Current
- Recognized by Centurion Leadership for contributing to the success of meeting 100% compliance in DRF litigation with the DOC in the state of Florida.
- Collaborated with the EMR team, providing feedback that led to improvements in accuracy and ease for the end user.
- Provide necessary training for staff members on policies and procedures, based on recent audit scores.
- Conducted educational staff meetings to address failing performance measures, which improved compliance and resulted in meeting thresholds.
- Provided weekly reports to state, regional, and site leadership, with a review of compliance scores and processes implemented.
- Provided real-time auditing and feedback to detect and respond to compliance issues in a timely manner.
- Reviewed performance measures that fell below thresholds to reduce monetary sanctions.
- I provided training to new EMR monitors and was available to supply support and guidance as needed.
- Ensure compliance with all facility and company policies, including HIPAA.
- Monitor, recommend, track, and trend process improvement.
- Analyze spreadsheets to increase contract compliance.
- Identify issues of concern, systematic problems, and opportunities for improvement in practices and policies.
- Establish and maintain positive relationships with client partners, and contract monitors.
Mental Health Clerk
Corizon/Centurion
Milton, FL
10.2013 - 08.2019
- Complete audits for CMA, and OHS.
- Responsible for accurately and efficiently entering all data into the state OBIS system, as required by the Mental Health Department.
- Review the Daily Inmate Movement Sheet, and assign inmates to the appropriate Mental Health Specialist.
- Schedule the required initial appointments for new intakes.
- Enter the appointment results from the Mental Health Specialist’s daily operations log, as well as any future appointments.
- Maintain all Excel spreadsheet logs, type letters, and run reports as required by the Mental Health Department.
- Answered inmate requests.
Medical Records Supervisor
DOC
Milton, FL
03.2013 - 09.2013
- Responsible for maintaining secure, accurate and reliable patient information records that complies with privacy regulations
- Provide training and oversight for medical records staff
- Responsible for accurately and efficiently entering all data into the state OBIS system as required by the Medical Records department
- Responsible for overall maintenance of institutional health record services
- Ensure staff is compliant with medical records procedures
- Maintain all excel spreadsheet logs, type letters, and run reports as required by the Medical Records Department
- Oversee and assist with monthly audits and logs required by the State of Florida
- Safeguard the medical record area from unauthorized entry
- Answer inmate request and process them within the procedure guidelines
- Coordinate with clinical and leadership staff to provide services required per policy
- Lead weekly staff meetings to improve department efficiency
Medical Records Clerk/ Physician Trained Nursing Assistant
Jay Medical Clinic
Jay, FL
05.1998 - 08.2009
- Assisted Supervisor with record audits
- Complete requests for medical records and proper documentation to be HIPAA compliant
- Provided general duties for front and back office including customer service and patient care
Education
High School Diploma -
Jay High School
Jay, FL06-1984
Business Management
Locklin Vocation Technical School
Milton, FLJefferson State Junior College
Brewton, ALSkills
- Experienced with Windows Software
- Excel Spreadsheet Management
- OBS/CDC
- Effective Team Collaboration
- Effective Time Management
- Strategic Solution Development
- Effective Multitasking
- Collaborative Communication Abilities
- Organized Task Execution
- Trustworthy Work Ethic
- Training Facilitation
- Skilled Issue Resolution
- Effective Networking Skills
- Effective Written Communication
Hobbies and Interests
- Traveling
- Gardening
- Snorkeling
- Animal Lover
Accomplishments
Received Employee of the Month twice.
Recognized by state and regional leadership for my contributions to the company.
References
References available upon request.
Timeline
Site CQI Monitor
Centurion
01.2024 - Current
Mental Health Clerk
Corizon/Centurion
10.2013 - 08.2019
Medical Records Supervisor
DOC
03.2013 - 09.2013
Medical Records Clerk/ Physician Trained Nursing Assistant
Jay Medical Clinic
05.1998 - 08.2009
High School Diploma -
Jay High School
Business Management
Locklin Vocation Technical School
Jefferson State Junior College
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