Carol Pienton
Grand Rapids
Summary
Dedicated cleaning professional experienced in delivering exceptional customer service and maintaining a clean, welcoming environment. Strong multitasking skills and ability to work collaboratively, ensuring effective team operations and enhanced client satisfaction. Looking to secure part-time employment at a company which will benefit from my dedication, experience and positive attitude.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Housekeeper
Amway
Grand Rapids, MI
01.2019 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cleaning Crew Member
Grand Rapids Building Services
Grand Rapids, MI
02.1995 - 01.1998
- Led team in performing thorough cleaning of commercial spaces, ensuring high standards of hygiene and safety.
- Trained new team members on effective cleaning techniques and use of equipment.
- Implemented improved cleaning schedules, enhancing efficiency and reducing time spent on tasks.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
Cleaning Crew Member
Paymaid
Grand Rapids, MI
12.1996 - 06.1997
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Laundry Attendant
American Laundry Systems
Grand Rapids, MI
10.1988 - 10.1990
- Operated industrial washing machines and dryers to ensure efficient laundry processing.
- Sorted, loaded, and unloaded linens and garments for optimal workflow management.
- Maintained cleanliness and organization of laundry facility to adhere to safety standards.
- Inspected finished products for quality assurance before distribution to clients.
- Developed schedules for workload prioritization, ensuring timely completion of orders.
Education
High School Diploma -
Central High School
Grand Rapids, MISkills
- Eco-friendly cleaning
- Multitasking and organization
- Teamwork
- Customer service
- Housekeeping and maintaining a clean and happy Facility
- Professional and courteous
- Exceptional time management
- Focused and detail-oriented
Certification
- Michigan State University
- Expanded Food and Nutrition Education Program certificate
Timeline
Housekeeper
Amway
01.2019 - 03.2019
Cleaning Crew Member
Paymaid
12.1996 - 06.1997
Cleaning Crew Member
Grand Rapids Building Services
02.1995 - 01.1998
Laundry Attendant
American Laundry Systems
10.1988 - 10.1990
High School Diploma -
Central High School