Carol Shoup
JACKSONVILLE,Florida
Summary
Dynamic Office Manager at Air Engineers Service Experts with a proven track record in enhancing team productivity and managing vendor relationships. Skilled in financial tracking and customer service, I excel at fostering communication between management and staff while ensuring efficient office operations. Committed to maintaining confidentiality and delivering exceptional support.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Office Manager
Air Engineers Service Experts
Jacksonville
07.2005 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Education
Associate Degree In Accounting - Accounting
Virginia Commonwealth University
Richmond, VASkills
- Customer service
- Office management
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Scheduling coordination
- Inventory control
- Staff management
- Employee supervision
- Staff hiring
- Supply management
- Training and coaching
- Financial tracking
- Meeting planning
- Project management
Timeline
Office Manager
Air Engineers Service Experts
07.2005 - Current
Associate Degree In Accounting - Accounting
Virginia Commonwealth University