Carol Spencer-SHRM-CP
Port Saint Lucie,FL.
Summary
Proactive and hardworking human resources leader with expertise in reducing turnover, improving compliance, lowering expenses, and enhancing HR policies. A persuasive communicator with strong problem-solving and relationship-management skills.
Overview
16
16
years of professional experience
Work History
Human Resources/Risk Manager
St Lucie county Fire District
10.2008 - Current
- Processed and administered all worker compensation, PTSD, and cancer claims.
- Processed and administered general liability, property loss, and auto liability claims.
- Payroll review
- Budget of 2.5 million for insurance.
- Collected data and provided reports on liability and worker compensation loss reports for accuracy and calculated loss ratios.
- Conducted annual assessments of National Council on Compensation Insurance.
- Developed strategies to mitigate risk and reduce potential losses.
- Analyzed data from various sources such as market trends, customer feedback. to identify emerging risks.
- Identified, assessed, and reported on risk management issues.
- New hire onboarding.
- Recruitment and selection.
- Assisted with contracts and proposals.
- Assisted with training on various human resources and risk topics.
- Monitored and managed FMLA documentation for accuracy and completeness.
- Employee relations
Education
Bachelors Degree - Organizational Management
Palm Beach Atlantic University
West Palm Beach, FLSkills
- Team Player
- Good people skills/leadership
- Microsoft skills
- Dependable
- Human resources administration
- Human Resources Management
- Human resources procedures
- Human resources policies
- Human Resources Standards
- Human resources liaison
- Human Resources Information Systems (HRIS)
- Human resources audits
- Recruitment / Human Resources
- Understanding of human resources
Timeline
Human Resources/Risk Manager
St Lucie county Fire District
10.2008 - Current
Bachelors Degree - Organizational Management
Palm Beach Atlantic University
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